JanBask Salesforce Service Cloud certification program is a comprehensive training designed to equip individuals with the skills and knowledge required to become proficient in Salesforce Service Cloud. The program covers all the essential concepts of Service Cloud, including case management, entitlements, knowledge management, service automation, and analytics.
The program is delivered by certified and experienced instructors who use a combination of lectures, hands-on exercises, and real-world scenarios to ensure students gain a practical understanding of Service Cloud. The training is suitable for beginners with no prior experience in Salesforce, as well as experienced professionals looking to enhance their skills and advance their careers.
Upon completion of the program, students will be able to create and manage cases, configure entitlements, and knowledge management, automate service processes using workflows and process builder, and analyze service performance using Service Cloud analytics.
JanBask Salesforce Service Cloud certification program provides students with access to a range of learning resources, including practice exercises, quizzes, and a dedicated support team. With flexible learning options, including online and self-paced courses, students can choose a training format that fits their needs and schedule.
With the certification, individuals can demonstrate their proficiency in providing exceptional customer service experiences on the Salesforce platform and gain a competitive edge in the job market.
Reach out at:
For Java Developer course demo class signup -
https://www.janbasktraining.com/online-salesforce-training
Have unresolved queries? Write to us at [email protected] or call us on +1 202 599
3842.