CRM Analytics Market Size


The sudden challenges created by the ongoing COVID-19 are captured effectively to exhibit the long term growth projections in the MRFR report on CRM Analytics Market Size. The growth sectors of the CRM Analytics Market Size are identified with precision for a better growth perspective.

The global CRM Analytics market is projected to witness a rapid growth during the forecast period. The growing demand for CRM Analytics among enterprises for retaining valuable customers is aiding the market growth.

The global CRM Analytics market, by geography, is segmented into North America, Europe, Asia Pacific, and Rest of the World. As compared to other regions, the CRM Analytics market in North America region is expected to witness a significant growth and hold the largest market share during the forecast period. The U.S., Mexico, and New York are anticipated to drive the growth of the CRM analytics market owing to the presence of a large number of established key players such as Salesforce Inc. (U.S.), IBM (U.S.), SAS Institute Inc. (U.S.), Oracle Corporation (U.S.), and Teradata Corporation (U.S.).

The adoption of advanced technology, high generation of data, and rising demand from consumers is aiding the market in the region.

In the global CRM Analytics market, Asia Pacific is anticipated to witness a relatively faster adoption at the highest CAGR during the forecasted period as compared to other regions owing to the growing e-commerce companies associated with high generation of customer data also contributed to the regional growth of the market and emerging economies and technological advancement in CRM analytics in the region.

The global CRM Analytics market is projected to reach USD 9 billion at a CAGR of over 12% by the end of the forecast period 2017-2023.

CRM Analytics Market Segmentation:

The global CRM Analytics market is segmented by type, deployment, organization size, and end-users. By the type segment, the market consists of sales analytics, customer analytics, contact center analytics, marketing analytics web, and social media analytics. By the deployment, the market is segmented into cloud and on-premise. By the organization size, the market is segmented into small & medium enterprises, and large enterprises. By the end-user segment, the market is segmented into BFSI, telecommunications and IT, retail & wholesales, energy, and utilities, manufacturing, healthcare and life science, transportation and logistics, media and entertainment, hospitality, and others

Some of the prominent players in the global CRM analytics market: Salesforce Inc. (U.S.), IBM (U.S.), SAP AG (Germany), SAS Institute Inc. (U.S.), Oracle Corporation (U.S.), Teradata Corporation (U.S.), Accenture PLC (Ireland), Angoss Software Corporation (Canada), Microsoft Corporation (U.S.), Infosys Ltd (India), Infor (U.S.) and others.

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CRM Analytics Market Report - Forecast to 2023 | MRFR
CRM Analytics Market expected grow at CAGR approximately 13% during forecast period 2017-2023 | CRM …

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