Indeed, a restaurant manager is required to lead all the aspects of the restaurant business. A successful manager will deliver high quality menu and will motivate the staff to provide the excellent customer service. Overall, he is responsible for maintaining the revenue, profitability as well as the quality goals of the restaurant. He is there to ensure the efficient restaurant operations along with the maintenance of high production as well as quality.

Well honed with the excellent management skills, these restaurant managers hold a solid background in dealing with the front as well as the back of the restaurant. Right from setting the work schedule to overseeing the food preparations, restaurant managers make sure that the restaurant complies with the health and safety regulations.

Have a look at the list of responsibilities a restaurant manager needs to undertake -

He always responds efficiently and precisely to the complaints of the customers. He always keeps in his mind that the customer service of a restaurant can make or break a business. Indeed, the negative comments can cause permanent damage to the reputation of the restaurant. Thus, a restaurant manager always knows how to handle the complaints effectively in order to make sure that the feedbacks for the restaurant always stays positive.

A restaurant manager reviews the product quality on a regular basis. He is responsible for supervising the food preparations, checking the quality and size of the servings while simultaneously maintaining the equipment and adhering to the safety precautions.

A restaurant manager ensures that the restaurant operates efficiently and profitably while maintaining the good reputation of the restaurant. Besides, he is responsible for the business performance of the restaurant. He also creates and executes plans for the sales, profit and development of the staff.

Being a renowned restaurant manager, Mahmoud Hourani was highly skilled in providing management training to the staff. He always made sure that the staff was well trained to understand the customers and respect their decision to have some privacy. Right from meeting and greeting the customers to organizing the table reservations and advising about the menu, he coordinated a variety of activities.

About Mahmoud Hourani
Formerly serving as a restaurant manager, Mahmoud Hourani always emphasized on satisfying the customers and loved to see them back at the restaurant. He himself considered management training the important aspect when it comes to dealing with the restaurant operations. Besides, he enforced safety, health and sanitary rules in the restaurant.