Ecosmob Technologies is a renowned IT company from India. The company has been offering various IT services and solutions for more than 9 years. The main office of the company is located in Ahmedabad, Gujarat, India. Recently in an event, the spokesperson of Ecosmob Technologies announced about their offering of custom IVR solution for appointment booking.

This appointment booking IVR solution can be used by any industry which works on pre scheduled appointment basis. To be specific below industries can impart maximum benefits using an appointment booking IVR solution:

Hospitals
Clinics
Medical facilities
IT company
Corporate company
Recruitment agency
Government organizations
NGOs
And many other

“There are many organizations which deal with customers, vendors and the interviewee, to whom, they assign a scheduled time for an appointment for a meeting. The manual process of booking an appointment is too time consuming, tedious and error prone. Thus, automation in this task was needed. There are different tools available to automate appointment booking such as a mobile application, Interactive Voice Response System, etc. In all available tools, the IVR aka Interactive Voice Response System is the best. The simple reason is, this solution demands least from the consumer side. For example, to use a mobile application to book an appointment, your customers must have the Smartphone. Also, if your app is developed for only one mobile platform, then all your customers need to have the Smartphone with the same mobile OS. Moreover, if your mobile application is not supporting offline appointment booking, then your customers have to have data enable in their Smartphone. So as we can see, there are too many conditions and this applies in all other appointment booking tools except IVR solution. The IVR solution needs nothing more than a phone. It can be a Smartphone, a simple traditional mobile phone or even a landline phone will do. Your customers need to call on a predefined number and interact with the different voice prompts played by the appointment booking IVR solution. At the end of the interaction, the appointment will be booked. It is as simple as it sounds. You can cater a wider range of customers and other business entities.”, shared spokesperson of the company.

The company offers custom development with the required features. This is to ensure that each client can get the solution of their need. Some of the key features of the offered appointment booking IVR solution are listed below:
Customizable voice prompts
GUI based user panel
Text to speech conversion
Nested IVR menu support
Multilingual support
Integration with existing calendar utility
And more

To know more about this offering of Ecosmob Technologies, drop an email at [email protected]