Butik Batok Crescent, Singapore- December 19, 2017-REVE Chat is a Singapore-based firm that offers online business sites live chat service. REVE Chat is a powerful live chat software that lets agents guide and assist web visitors, while they go through the different segments of a website. The web live chat service aids them in exploiting their web presence while letting them comprehend their diverse requirements on a one-to-one basis. REVE Chat is simple to use and can be added to any site in the shortest time possible.

The Chief Executive Officer of REVE Chat said, “The REVE Chat software recently made its debut at number 13 in GetApp’s recently launched Live Chat Leader Category ranking. GetApp's Category Leader ranking is for decision makers and business owners in search of a detailed record of the top cloud-based software products in the industry. The ranking serves as a frame of reference featuring central aspects that small businesses ought to consider when evaluating a piece of software. These aspects comprise security features, user reviews, market presence, and compatibility.”

REVE Chat has recently launched its Android app that helps customer support staff live chat with clients that are on their website, Facebook company page and through Viber even while on the go. The REVE Chat Android app caters to the needs of their company’s website visitors during real-time and proactively engage in offering assistance. Also, it lets them get notifications concerning new chat requests within the app itself and handle the entire support functionality directly from the phone.

The company spokesperson was further quoted saying, “When offering customer support using conventional channels including email and phone, a live call operator can manage only one client at a time. This surges your cost even when you grow just a little. Live chat software like REVE Chat solves this complication as it lets the live call operators handle more than one request at a single point of time. It also lets them handle as many clients as he wants. However, it is better to handle 3-4 at a time.”

When agents are not available online, REVE Chat automatically switches to offline mode. During the offline mode, if a website visitor clicks on the chat switch for initiating a live chat, you will get an offline pre-chat form where they require to enter particulars including email address, name, and the message. Once the agent logs in to the dashboard and comes online, the agent will get the message and can respond to the message straight away from the dashboard.

About REVE Chat

REVE Chat is a Singapore-based firm that offers online business sites REVE Chat. REVE Chat is an intuitive and powerful live chat software that lets agents guide and assist web visitors, while they go through the different segments of a website.

Contact Details

Corporate Office

Singapore
WCEGA Tower, 21 Bukit Batok Crescent,
Unit 15–8415–84, Singapore 658065
T: Skype: +65 3157 5040

Regional Offices

Bangladesh
REVE Centre, Plot-94, Purbachal Express Highway, Dumni,
Khilkhet, Dhaka, Bangladesh.

Hong Kong
Boss Commercial Centre, Unit No 9-05, 28
Ferry Street Kowloon, Hong Kong
T: +852 2332 8755

India
D 185, B&C, Okhla Industrial Area
Phase 1 New Delhi 110 020, India
T: +91 11 40554791

USA
Latitude Brickell Centre
175 SW 7th Street, Suite
1900, Miami, Florida – 33130 USA
T+ 1 305 704 4612
F+ 1 305 704 4613