Singapore, 31st October 2017: The interactive REVE Chat was introduced to fill the gap that has existed for ages between businesses and their customers. Most of the businesses face the challenge of having to interact with their customers one-on-one. It is highly attributed to their nature of operation which allows visitors to get assistance and response in real time. Such features include voice calls, live chat, Facebook chat integration, video chat as well as proactive chat. Additional features that make the software receive much appreciation from the customers are the visitor analytics, queuing, advanced routing and real time chat monitoring.

Spokesperson of REVE chat shared the secret behind their continuous expansion in the market and had this to say, “Nothing is more rewarding to a business than giving the client what they really need. With this in mind, we have taken it upon ourselves to research widely on the needs of our clients. This has gone a long way to help us understand what gaps need to be filled. This has always worked perfect and helped provide an insight on what features we need to add to the software. That keeps us relevant as the clients receive exactly what they have been longing for.”

When asked how they have managed to retain their clients for such a long time, one of the chief executives was quoted saying that, “The modern market keeps changing and with the changing dynamics so are the changes in customer expectations when it comes to live chat online. This is why we have always strived to keep up with the changing trends. This has helped us offer features that are relevant to the needs of clients. Planning ahead helps us create room and anticipate potential changes.”

REVE Chat seems to be ahead when it comes to ensuring quick customer service. This is evident from their regular addition of advanced features which work to improve such interaction. For instance, the audio and video call features will give a visitor the platform to talk directly to the customer support agents. On the other hand, queuing will alert the visitors when all agents are busy and go further to inform them on the amount of time they need to wait. It helps reduce uncertainty when a customer does not know how long they need to wait for a service call.

Thelive chat software improves customer experience. It translates into increased sales which are mostly attributed to satisfied customers. This is because the software gives room to a business to customize the chat experience based on what suits their business. For instance, it is possible to monitor the visitors as well as their customer care agents and at the same time live chat with facebook followers.

About REVE Chat

It is a multi channel live chat platform which gives business the room to interact with their website visitors. This enables them to offer the assistance they are seeking in real time through online live chat support. It serves to fill any gaps that arise due to the changing dynamics in the technology field, and varying client needs.

Contact Details
Telephone: United States: +1 863 5825276
Singapore: +65 3157 5040
Email:[email protected]
Website: www.REVEChat
Facebook: www.facebook.com/REVEChatSolutions
Twitter: www.twitter.com/REVEChat