No doubt, the Internet Explorer browser is the widely used browser in the world. You have to always work on it if you want or don’t want because it is the default browser in your Windows 7 PC. But in the recent past years, a large number of users have complained that their Internet Explorer browser is not working in their Windows 7 PC. To resolve these issues, they frequently contact the internet explorer customer service. So, if you are also facing the same issue in your IE browser, then it will be resolved by your own after reading the steps mentioned below.

Updating the Internet Explorer: Firstly, the Internet Explorer users should update their Internet Explorer browser, in case, they are using the previous version since this problem is usually due to the outdated versions of the browser.
Checking for Malwares: After that, they should check for the malware in their browser as well as their PCs with the use of some anti-malware programs like MalwareBytes.
Updating the Anti-virus programs: The users should also need to update the antivirus programs on their PCs, since using the old versions can lead your browser to stop responding while you are running it.
Deleting the temporary files: The users should also need to delete the temporary files and all the unnecessary files on their PCs, if present. This can be done by downloading a cleaning program on their PCs and can also by done by going to the Settings on your Internet Explorer browser.
Removing the unnecessary add-ons: Many a times, the add-ons in your Internet Explorer browser are responsible for making the Internet Explorer to stop responding. Therefore, the users should make sure that they have removed all the add-ons from their browser , which are no longer needed by going to Settings of Internet Explorer and then clicking on the Disable button under the Manage add-ons section.
Resetting the Router and Modem: Many a times, resetting the modems or routers can help to fix this issue since by unplugging it and then plugging it again after some time will help the router to search for a new IP address.
Resetting the browser: The users should also try to first uninstall their IE browser and then reinstalling it after some time.

So, if the users are still not able to fix this not responding problem of IE, then they should immediately contact the internet explorer customer support anytime.
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