You have set your laptop down, connected the charger but nothing seems to be happening. There is no sign that the battery is charging, no noise from your machine to indicate a charger has been connected either.This is a position we’re all going to find ourselves in at some point. Sadly there isn’t a single solution as the problem can be one of many things, from the charger itself, to the charging port on your laptop, or even the battery.We’re going to go through some common solutions here so we can hopefully help you avoid spending money on repairs.If you're having problems with Windows 10 freezing then take a look at our guide here, and if you want to use your laptop as a second monitor we have a guide for that too!

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Common fixes for your laptop battery not charging
Double check everything is plugged in
First things first, let’s make sure that we’re all plugged in correctly. No matter how much of a techie you are it’s worth checking that no connections have fallen out somewhere.Make sure the connector is plugged into your PC, and that the removable cords are plugged into the brick, and finally that the plug is attached to the wall (and that it’s switched on).Make sure your charger is plugged into the correct port
Some modern laptops have multiple USB-Ports, one used for data transfer and one for charging. Try plugging your charger into the other USB-C port; as if your charger is plugged into the USB-C port that is only used for data transfer, then no charging will occur.

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Update your drivers
Open up the device manager, and under Batteries you’ll find a number of entries.There should usually be three, one for the battery itself, one for the charger and a third called ‘Microsoft ACPI Compliant Control Method Battery’. Right click on all of these entries head into properties, then into the driver tab and find the ‘Update Driver’ button (This may also be found by just right clicking the entry and hitting ‘Update driver software’).Once you’ve done this, restart your laptop and try plugging the charger in again.At this point, we have pretty much exhausted the quick fixes. If you’re still having trouble, call in the tech support team.