HealthClues launches “Second Opinion” Service, Enabling People to Confirm a Diagnosis
Evidence-based second opinion is medically proven to result in better health outcome.
HealthClues, a company that is dedicated to helping people make well-informed decisions about their health-related matters, launched a worldwide“Second Opinion” service for the orthopedics specialty.

Imagine a person hearing that she or a loved one needs a major treatment or surgery. Anxiety and worry about the possible implications of undergoing surgery are natural first reactions.

Very few can express their questions and concerns openly with the doctor. Lack of understanding of medical terms, doctor’s availability and attitude, and other socio-cultural factors can make the information exchange hard.

To overcome this challenge, people resort to multiple alternatives. Consulting multiple doctors are one way but it can be a time-consuming process, and costly when the insurance provider refuses to reimburse the cost incurred in additional consultations.

A person is also likely to reveal the first medical opinion either explicitly or through her body language in a face-to-face consultation. Medical research indicates that knowledge of the first opinion can influence the subsequent opinions. Commercialization of medicine can also lead to a person receiving a biased opinion.

Other modes used by people include asking friend or family, referring to websites and various online discussion forums. While these methods are good for increasing awareness, the second it can leave a person even more confused than before.

Keeping in mind all the above challenges, HealthClues has come up with a proprietary process that ensures that a person can the second opinion from top doctors who are given access to the complete set of medical records and history.

Information that is not relevant for medical opinion is scrubbed before preparing the medical case of the patient. The process ensures that a person receives an evidence-based and reliable medical opinion which can be used in conjunction with physical checkup based consultation to arrive at a sound decision.

Research has proven that a second opinion can help a patient in several ways. First, it can help one avoid unnecessary surgery. A study published in Journal of Health Research and Policy found that opinions on elective surgery did not match almost 30% of the times. Another study published in American Journal of Medicine found that second opinion benefitted more than 40% percent of patients through better diagnosis and change in treatment plan.

Second Opinion in Action
A man in his early 20’swas suffering from trauma-induced back pain that was progressively getting worse despite undergoing physiotherapy. He had been putting off a needed corrective surgery due to fear created by misinformation. After receiving an opinion from a noted spine specialist through HealthClues, he felt confident to go ahead with the right treatment.

Another HealthClues user, who was advised an ankle surgery benefitted when two noted orthopedic specialists provided their opinion that immediate surgery was not required.

“Many times the sources that patients utilize for making such important decisions include hearsay from friends and family or information available on the internet. Much of this information is anecdotal in nature and may not even apply to a person’s unique medical needs. HealthClues helps eliminate the confusion in decision making by enabling people to receive unbiased and evidence-based medical opinion from experts” – said Sandeep Pandey, founder of HealthClues.

Doctors agree on the value of having a trusted second opinion platform as well.

“Any surgery, major or minor, carries certain risks, but it takes an inquisitive patient and a willing doctor to discuss those, resulting in better decisions and hence better outcomes.”
– Dr. S.Thuppal, Orthopedic Surgeon.

About HealthClues:
HealthClues is a decision support platform with the mission to help people make a well-informed decision to receive the right treatment. It enables this through its second opinion service which ensures that people can receive an unbiased and evidence-based medical opinion from highly experienced doctors. For more information, visit https://www.healthclues.net

Contact: Sandeep Pandey
Email: [email protected]
Phone: +91-9640-378-378
Address: HealthClues, 2-62 B, Street Number 3, Kakateeya Nagar,
Habsiguda, Hyderabad, India – 500007
https://www.healthclues.net

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