“Customization in communication,” said a representative of Ecosmob, a global VoIP communications development company, “is the key to achieving success in business.” He was speaking on the occasion of the launch of custom Unified Communication solution by the company for various industry verticals such as healthcare, insurance, banking and call centers.

Unified communication is the melding of various communication technologies in a framework that encompasses VoIP based telephony, audio and video web conferencing, chats, speech recognition, email, voicemail, fax and SMS. Fusion of all these disparate elements into a unified communication solution development enables greater ease of use, productivity and efficiency at workplaces regardless of whether one uses desktops, laptops or mobile devices. Standard packages do have some or all of these features but one size rarely fits all, especially considering that each business may have its own way of communications and conducting business. This is where Ecosmob shines.

Ecosmob is a unified communication solution provider par excellence since the company already possesses fluid competence in VoIP and leverages its technological expertise to offer custom unified communication solution development tailored to an enterprise’s specific methods of business. Further, the company tailors UC to suit various industry verticals like healthcare, insurance, banking, travel, manufacturing and services keeping in mind their specific needs.

It goes beyond simple integration of fax-voice-email-video-audio into a unified framework. Ecosmob knows fully well that social media interaction is a number one driver for engagement and its UC solution includes social media integration and promotion. At the same time, IP is well integrated with meticulous attention to adherence to compliance standards and the need for security and confidentiality while affording greater ease of use regardless of the channel in use like VoIP, fax, voicemail, web conferencing or email with interoperability features. These are further enhanced by integration of CRM, sharing of documents and multimedia elements online and analytics.

Ecosmob offers all these and more in a custom solution for modular and scalable unified communication available as a hosted package on a pay-as-you-go model. Customization means customization of features according to needs of users and customization of the package to suit specific industry sector like healthcare or call center.

Ecosmob is dedicated to further refining communications as the ultimate business tool and its UC customization is yet another step forward.

https://www.ecosmob.com/unified-communication-solution/