Ecosmob Technologies is a well known name in the IT industry. The company has been offering a wide range of IT services and solutions for more than 8 years. The Asterisk is one of the technologies catered by the company to serve its clients. IVR solution is one of the solutions company has been serving its clients with. Recently, representative of Ecosmob Technologies announced to offer custom IVR solution development services for Hotels. The representative of the company further added that the solution will be developed in the Asterisk Technology.

The Hotel IVR solution can be used by any small to big hotel or even restaurant. This solution will be performing the job of a receptionist by attending each call automatically. It can be used to serve the guests of the hotel who are already checked in as well as it can also be used by the potential customers who are calling for inquiring different things before getting into the hotel. This IVR solution can make many routine questions-answers automated as the caller will interact with this automated system to get answers to their queries or to take some regular actions. The call will be transferred to manual resource only when the inquiry or action needs to be taken is different than the regular.

“The Hotel industry is doing well these days and many hotels have started acquiring new tools and technologies to serve their guests. We have offered different solutions to our clients who belong to the hotel industry. The Hotel IVR solution is one of the most used solutions these days due to its features as well as its benefits such as:
Attending each call without any time constraints
Answering each query with the same professionalism and tone
Keeping manpower free to attend the guests and offering them the required hospitality and experience
Reducing the cost of communication
Creating a better brand image
And more

Also, the hotel IVR system is very easy to manage by the staff of the hotel themselves. It means it is a onetime investment and then the hotel can take advantage of the solution for a longer period of time. Thus, many hotels have already integrated and IVR system and more and more are opting for it.”, shared the representative of Ecosmob Technologies.

As different hotels might have a few specific requirements, the representative of the company has announced to offer custom IVR solution development for each hotel. This is to ensure that the hotel may get the specific solution based on their requirements and also get the complete ownership of the solution.

To know more details of this Hotel IVR solution, visit https://www.asteriskservice.com/solutions/hotel-ivr-solution