Dynamic IVR Builder of Ecosmob Gave More Professional Appearance To Organizations


Posted August 4, 2015 by halinaammon

Dynamic IVR Builder solution provided by the Ecosmob Technologies has leveraged many organizations worldwide. It has not only made it simple to handle the incoming calls, but has also given more professional appearance to the companies.

 
Ecosmob Technologies is one of the leading VoIP solution provider companies. It is located in Ahmedabad, Gujarat, India. It has been providing the custom solutions and products in various VoIP technologies to their clients for years. There are many organizations of different industries which have been benefited by the client-centric solutions offered by the Ecosmob Technologies. The Dynamic IVR Builder solution is one of the most popular software on that list.

The dynamic IVR builder solution is appreciated by their clients worldwide. It is the most efficient solution to handle the incoming call traffic gracefully. Ecosmob Technologies provides the custom design, development and deployment services for dynamic IVR builder. Once it is deployed on the client's server, it is ready to use. It plays an automated voice response menu, which gathers the information from the caller. The system leads the caller to the appropriate representative, another IVR menu, or to a specific action; based on the set specifications. The caller's response can be collected either by a touch tone or via voice. The company can get more professional appearance by using the interactive voice response system. This IVR solution has provided many benefits to the organization. Some of them are listed below:

-More professional approach to handle the incoming calls
-Respond to clients and prospects in real-time, even after office hours
-Decreases the hold time of callers
-Lead callers to right person in real-time
-Allows customers to automate obvious actions like bill payment
-Decreases communication and operational cost
-Saves company's resources to utilize in a more productive way

The unique benefit of the dynamic IVR builder solution is that the IVR menu can be changed by an in-house official. To be more specific, the solution comes with an easy to use and operate user-interface, which can be used for the following activities:

-Add one or more IVR menu items
-Remove one or more IVR menu items
-Change the existing IVR menu option

All these can be done by simply clicking and setting simple details. This allows an organization to make changes in-house and removes the dependency on the services provider. Apart from this, one may create a simple to complex IVR menu as the dynamic IVR builder solution can be used to create a nested IVR Menu. It means one may create n-level IVR menu, without the need of any extra support, instantly. This nature of the solution has leveraged many companies worldwide by allowing them to create a more professional appearance in the market. The solution also helped companies to gain the client satisfaction by responding in real-time

More details about the dynamic IVR builder solution provided by the company is available on their asterisk specific website. A dedicated webpage describes about the solution with its key features and benefits. The webpage is of responsive nature, so can be accessible from any device. The language used on the webpage is very easy to understand by any technical or non-technical person. One may access the webpage from following URL: https://www.asteriskservice.com/dynamic-ivr-builder-solution.html
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Issued By Halina Ammon
Country United States
Categories Telecom
Tags dynamic ivr builder , interactive voice response , nlevel ivr creator software
Last Updated August 4, 2015