For over 10 years, eStore Factory has worked closely with Amazon sellers, helping them scale their businesses and navigate the challenges of selling on the platform. One consistent issue they’ve observed is that almost every seller is unaware that Amazon often makes mistakes while managing inventory, and those errors are eligible for reimbursement.

Even sellers who knew they could get refunded were often reluctant to go through the process. Why? Because it’s too tedious and time-consuming. Some services already existed to help with reimbursements, but they came with high fees, and complex terms, and in some cases, their methods of filing claims could upset Amazon—leading to account suspensions.

eStore Factory knew they had to step in and make a change.

Clients had been coming to them for help with getting their money back, but they wanted to take it a step further. That’s when they developed Refunzo—the first app designed to make the reimbursement process for Amazon sellers both easy and straightforward.

With Refunzo, sellers can connect their Amazon account and immediately see the exact amount they’re supposed to be reimbursed. No guesswork, no confusing forms. The app simplifies the entire process and makes it seamless for sellers to recover the money owed to them.

"Refunzo is a real game-changer for sellers," says Jimi Patel, Co-Founder of eStore Factory. "Sellers don’t have to worry about lost funds anymore. With Refunzo, they can instantly see how much they’re owed, and either handle the claims themselves or let our team of experts take care of it for them."

How Refunzo work?
Refunzo is built with flexibility in mind. Sellers can either use the self-service option to file claims on their own or let Refunzo’s 70+ FBA experts manage the entire process. The team creates claims, provides evidence, and follows up with Amazon to ensure sellers get maximum reimbursement.

What makes Refunzo different?
Instant access to claims: Sellers connect their accounts and immediately see the exact amount they are owed.
Expert support: Refunzo’s team of specialists can handle the claims process from start to finish, saving sellers time and effort.
Affordable pricing: Refunzo charges only a 15% success fee, with a cap of $5,000—making it one of the most cost-effective options for FBA reimbursements.
No hassle, no missed claims: Refunzo automates much of the process, eliminating the stress of managing reimbursements and ensuring sellers don’t miss out on money they’re entitled to.

"Sellers finally have a simple, reliable way to get back what’s theirs," adds Jimi Patel. "With Refunzo, the entire reimbursement process is streamlined. It’s about making things easier for sellers and helping them succeed in the long run."

About Refunzo
Created by Amazon experts at eStore Factory, Refunzo has simplified the refund process, making sure sellers get back what they’re owed—quickly and hassle-free. With a user-friendly app and a team of 70+ FBA specialists, Refunzo ensures sellers reclaim every dollar without the stress of complicated claims.