eStore Factory, a leading Amazon consulting agency, has recently launched an innovative employee training program designed to take its team’s skills from good to great. The program is already creating a buzz within the company, with employees feeling ready to meet the ever-changing demands of the dynamic eCommerce industry.

The focus isn’t just on growing clients' businesses but also on investing in its people. This new training initiative is aimed at boosting the skills of employees in areas like Amazon Sponsored Ads, Account Health, customer service, and FBA management. The result? A stronger team ready to deliver top-notch service to clients worldwide.

For eStore Factory, this isn’t a new concept. A few years ago, the company introduced a “Saturday School,” where employees would prepare presentations on a topic or skill they excelled in and share it with the rest of the team.

Additionally, eStore Factory has a knowledge base called Casper. This internal tool is available to all employees and provides detailed information about Amazon concepts that they may not be familiar with. Casper serves as a go-to resource for employees to quickly learn or refresh their knowledge on specific topics, ensuring the team always stays sharp.

A hands-on learning experience
What sets this training program apart is its hands-on approach. Employees are learning through real-world scenarios and case studies, making it easier to apply new skills directly to their daily tasks. The program includes workshops, interactive sessions, and one-on-one mentoring from senior experts, ensuring that every team member is not just learning but thriving.

Training makes a difference
The feedback from employees has been overwhelmingly positive. Many have noted that the new skills they’ve gained have already improved their workflow and confidence when handling complex client projects.

“We wanted to create a training program that goes beyond the basics,” says Brijesh Singha, Founder of eStore Factory. “This is about giving our employees the tools they need to excel in their roles and grow within the company.”

We are as good as our experts
eStore Factory believes that the company is only as good as the expertise of its team. By investing in its employees, eStore Factory ensures they are equipped with the skills and knowledge needed to provide top-notch service to clients across the globe.

“We wanted to create a training program that continues our tradition of sharing knowledge and skills,” says Brijesh Singha, Founder of eStore Factory. “This is about giving our team the right tools to excel, grow, and stay at the top of their game. Our clients benefit when our team is at its best, and this training program is helping us deliver on that promise.”

A win-win for clients and employees
The training program isn’t just benefiting employees; it’s also translating into better service for eStore Factory’s clients. As team members sharpen their expertise, they can offer even more strategic insights and customized solutions, helping brands succeed on platforms like Amazon.

For eStore Factory, this is just the beginning. The company plans to continue expanding its training programs, ensuring its team stays at the forefront of industry trends.

About eStore Factory
eStore Factory is a top-rated Amazon e-commerce agency, helping brands of all sizes since 2015. With a team of 60+ experts, we offer a full range of Amazon services, including consulting, advertising, and account management.