GrandPad Companion App downloads exceed 600,000 while achieving consistently high 4.9 Star rating across nearly 12,000 reviews


Posted December 22, 2021 by emilypr

Family caregivers and seniors consistently note GrandPad's simplicity, security, purpose-built design, and ability to deliver fun and engaging interactions as reasons for excellent ratings

 
When it comes to buying technology, customer ratings and referrals are a go-to resource for consumers. In fact, 90% of customers say an online review influenced their decision to purchase a product. Meanwhile, GrandPad, the purpose-built tablet solution designed specifically for seniors over the age of 75, announced today that it has exceeded 600,000 downloads of its Family Companion App on two leading app platforms, achieving a consistently high 4.9 Star Rating average across nearly 12,000 reviews on one platform, and a 4.7 Star Rating across approximately 2,500 reviews on the second platform.

In 2020, the average number of downloads for apps published in the United States was slightly over 149,000, meanwhile the average app rating was 3.5 for health related apps and 3.51 for lifestyle related apps. GrandPad has worked diligently to design and build a tablet-based solution that seniors and family caregivers are responding to positively.

"When you listen to your users and build your product design around their needs and interests, you can deliver a satisfying, joyful experience," said Scott Lien, co-founder and CEO of GrandPad. "Every member of our GrandPad team shares a passion for improving the well-being of those whom we lovingly call super seniors – seniors over the age of 75 – and that dedication shows through in our product design and service excellence. We are proud of our customer ratings and hold this as motivation to continually exceed our customers' expectations."

The barriers to technology tend to increase as people age. For example, roughly one third of people between 64 and 75 have hearing loss and nearly half of individuals older than 75 have trouble hearing, which may make it difficult to hear a conversation over a smartphone's speakers. Other frustrations that seniors experience with standard devices include: people who experience vision loss may struggle to read the text on small phone screens; manipulating a smartphone or tablet can be painful and frustrating for people with arthritis; fatigue can set in from trying to tap the small icons on a phone screen; and a lack of moisture in the fingertips can prevent the screen from registering touches.
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Issued By GrandPad
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Business Address 5786 Blackshire Path
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Categories Electronics , News , Technology
Tags app , app store , ratings , seniors , tablet
Last Updated December 22, 2021