Recently, one of the spokesperson of the company announced to offer an advanced contact center solution India. The company will furnish different industry verticals with advanced call center software that is equipped with modern day functionalities and modules. It can be used for any type of call center, customer care center and lead generation or business and sales department of the company. It supports inbound, outbound and blended calling campaigns. This call center software is developed by keeping the Indian telecommunication laws in mind.
The offered contact center solution is available for all industry verticals in India. The company has different packages to offer so based on the requirement and budget, the clients can choose the contact center solution India from Elisiontec. Furthermore, this VoIP company offers a turnkey contact center solution for Indian clients. It means the clients can get both, call center software and required hardware. Elisiontec also offers onsite deployment and support services. This will provide all technical support to setup and run a call center.

“We have provided contact center solution to many big companies and names in India. We have provided call center software with custom features to meet their needs as well as standard hardware. We are still providing enhancements and support services to them. We have developed a custom call center software India that fits in the need of Indian customers to run campaigns for both, domestic and international customers. We are looking forward to benefit more clients with our advanced contact center solution India.”, shared representative of Elisiontec.

He further added, “We have a ready to use contact center solution with all features advanced call center software must have. Along with that we have developed some amazing modules that can be easily integrated in the contact center solution India. The clients can choose the modules they would like to have. They don’t need to pay for the features that might not be of any use to them.”

Below is the list of key features of the offered contact center solution India:
• Dashboard
• Live Call View
• Calling features
• Web phone
• Advanced call routing
• Skill based call routing
• Auto dialer
• Predictive dialer
• Manual dialer
• Call widget
• Disposition
• Graphical report
• And more

Along with the above mentioned features, the company has some advanced ready to use modules that are listed below:

• Soundboard (to get voice prompts in certain accents)
• Disposition bucket
• Remote agent (to operate via phone without accessing call center software)
• Security module
• And more

The company also provides 3rd party application and solution integration within the contact center solution to provide flexibility of using two systems within a single sign-on:
• Call Center CRM Integration
• Social Media Integration
• And more

The contact center solution India can be used by any industry verticals to run any of following campaigns:
• Lead generation
• Customer support
• Lead nurturing

To explore more details about the contact center solution India, visit http://www.elisiontec.com/contact-center-solution