Elision Technolab LLP is a leading VoIP company that offers various client centric services. Recently, the spokesperson of the company announced to offer the VICIDial vTiger integration services.
The VICIDial is an open source call center solution. Its open source version, the VICIDial offers the standard call center software features to help businesses run their campaigns. Being a popular call center solution, there are many VoIP companies that offer VICIDial Customization service to add missing features in it.
The vTiger is also an open source solution. It is a Customer Relationship Management (CRM) solution which helps customers to take benefit of the best CRM system features for free. The vTiger experts help companies in adding missing features or improving the performance of this open source CRM solution.
As per the announcement made, Elision will integrate both of these open source solutions to use them from a single sign on. It means once this open source call center software and CRM solution are integrated, the agents or executives can access the features of both of this solution from a single window. They will not need to login into two different systems and browse back and forth to perform call center or CRM related operations.
“We have experience in call center CRM integration. We have benefited many call centers with our call center CRM integration service. We can integrate both, open source and proprietary solutions. As the VICIDial and vTiger are pretty much in use by many call centers and companies all across the world, specifically in, the USA, the Philippines, India and Germany, we have launched an exclusive service of VICIDial vTiger integration. In this, we will integrate VICIDial and VTiger solution in a way that it can provide a single window with the features of both of these systems”, shared spokesperson of the company.
As per the shared details, once the experts of Elision finish the VICIDial vTiger integration, users can get the following features:
• VICIDial call dialer in the vTiger or vTiger based lead data popup into the VICIDial
• Automatic record update in both systems
• Edit logs
• Automated list creation
• Call logs
• Click to call in the CRM systems
• Call detail reports
• And more
The VICIDial vTiger integration can be used to provide personalized call experience to the customers without moving back and forth between call center software and CRM solution.
About Elision Technolab LLP
It is a VoIP company based in Ahmedabad, India. The company has its branches in Bombay and Delhi. It also has international offices in Mexico and USA. The company offers unified communication solutions. The VICIDial vTiger integration is one of the services offered by the company. The company has VICIDial developers and vTiger experts to provide a reliable solution for both of these systems. To know more about the VICIDial vTiger integration service offered by Elision, please visit https://www.elisiontec.com/vicidial-vtiger-crm-integration/