Elision Technologies Pvt. Ltd, more popularly known as Elision, is one of the reliable unified communication solution provider companies based out of India. Recently, one of the spokespeople of the company announced the launch of unified communication tools for the government industry.

These tools can be used by any government organization, department, or smart city in India or worldwide. There are different unified communication tools available for the government industry, which are developed to help this industry overcome different communication and collaboration related challenges.
“Government industry is one of those industries that rely on communication tools. To help them consolidate internal and external communication with reliable communication mechanisms, we have launched multiple solutions and tools. These tools will help the government industry to overcome major challenges, plus, leverage multiple other advantages”, shared the spokesperson of the company.

As per the shared details, these unified communication tools include the following software platforms:
• Smart city solutions
• Smart grievance management solution
• Cloud based webcasting platform

The first two solutions include a suite of three different solutions, which get integrated to provide a reliable, comprehensive, and centralized communication system. Below is the list of software available in the smart city solutions and smart grievance management solution:
• Omnichannel contact center solution or a call center solution
• IT help desk ticketing system
• IP PBX solution

“The commonly known names are used to label the systems for easy recognition of the functionality of the software to be used by the government with ease. However, they have exclusive features to meet the specific needs of the government industry. There are several features, which are not available in the common systems. Moreover, different solutions get integrated to provide a centralized and complete platform to the government department or organization. The unified communication tools for government organizations will have centralized control over the system. Moreover, it will keep logs of all communication for quality purposes. The system will have 99.98% of uptime with a service level agreement. These communication solutions for government industry also have automation features to benefit businesses”, shared the spokesperson of the company.

As per the shared details, these tools will help government departments and organizations to overcome majorly faced challenges with their unique features.

About Elision Technologies Pvt. Ltd
It is a unified communication solution provider company based in India. The company also has a physical presence in the USA, the UK, and Mexico. The company has been offering different unified communication solutions to its global clients for more than 13 years. The company is also renowned for its tailored unified communication solutions developed for a specific business or industry. Elision has earlier launched unified communication tools for the banking and healthcare industry. This time, the company has come up with a range of unified communication solutions for the government industry. More details about these recently launched tools are available on the official webpage here https://www.elisiontec.com/government-industry/