Elision Technologies Pvt. Ltd, renowned as Elision, is a leading VoIP company. Recently, the spokesperson of the company has announced to offer a hosted call center solution to its customers.

The company has been offering the ready to use call center software with different features for many years. Now, this software will be available as a hosted solution with monthly packages. The company has launched the SaaS (Software as a Service) model for this hosted solution.

According to the shared details, it is a cloud call center solution, which is a highly secure and scalable solution. It is launched to benefit businesses that do not have the technical expertise or do not want to invest in buying a call center software solution.

The customers of Elision can choose to use a simple or omnichannel call center solution under this hosted software service model. As per the shared details, even in its most basic package, this hosted call center solution offers a wide variety of features, including advanced functionality.

“Hosted call center solution is the demand of time. There are many businesses that have started using call center software. Usually, they do not hold the technical expertise required for different configurations in this software. Thus, buying a full-fledged call center solution is not feasible for them. To benefit this type of business, we have launched a hosted call center solution. It is affordable and we take care of the technical aspects,” shared spokesperson of the company.

According to the shared details, this call center software is loaded with the most amazing features required to run inbound, outbound, and blended campaigns.

Along with the advanced features, this call center software also provides a mini CRM solution to let businesses take advantage of an integrated solution. In addition to that, Elision offers call center CRM integration services, if any of its clients need to use the existing or preferred CRM solution.

The company further announced to offer add-ons for this hosted call center users. Below is the list of add-ons available in this software:

• Data verification
• Soundboard Avatars
• Screen capture of agents
• Graphical reports
• Disposition bucket
• Call broadcasting
• Sticky agent
• IP PBX
• Text to Speech (TTS)
• And many more

About Elision Technologies Pvt. Ltd

It is an Indian IT company. Its main office is in Ahmedabad, Gujarat India. It has operational offices in Mumbai, Delhi, and Bangalore in India. It also has sales offices in the UK, Mexico, and the USA. For more than 12 years, Elision offers different unified communication solutions to its global customers. It has hundreds of worldwide clients who use its one or more VoIP solutions. The company also offers various services for different open source VoIP solutions such as VICIDial, FusionPBX, A2Billing, etc. Now, the company has launched a hosted call center solution for its customers. To know more about it, visit https://www.elisiontec.com/cloud-call-center-service-saas/