Elision Technologies Pvt. Ltd, more popularly known as Elision, is one of the leading unified communication solution providers in the world. The company offers the best in the industry systems to meet the communication and collaboration needs of companies all across the world. Recently, the spokesperson of the company announced to offer DialShree to combat COVID 19.

DialShree is a call center solution offered by Elision Technologies Pvt. Ltd. It is loaded with the best in the industry features as well as some never seen before features. The spokesperson of the company shared that this call center software can be used to combat the pandemic situation caused because of Coronavirus.

“DialShree is one of the most advanced call center solutions and it is ready to fight back the situation of COVID 19. It supports 100% remote work with its add-on, called, Remote Agent. This add-on can be perfect for any company as its employees can log hours in it without even logging into the web app of the DialShree. The employees will just need a phone and an active internet connection. Of course, they can log into the call center solution via any web browser to access all features of this call center software”, shared spokesperson of the company.

As per the shared details, DialShree has multiple features that provide the flexibility of working from home. The companies can use these features while the physical office is closed still employees can work from home.
“DialShree can be used by the companies, which need to make calls as well as attend multiple calls. The agents and employees can receive calls. If they are logged into the call center solution, they can use multiple features. On the other hand, if they are using the Remote Agent module and attending calls via their phone, in that case, they will have access to limited features only. In both cases, all calls will be logged into the reports section of DialShree: call center solution”, shared spokesperson of the company.

It supports omnichannel communication by supporting different modes of communication. Thus, the agents and employees that work remotely can communicate via different channels.

The spokesperson of the company announced that the company will provide a quick demo and installation of this contact center software to the prospects that are interested in it. As the need for remote work is increasing due to increasing cases of COVID 19, the company has got its team ready to provide the prompt response and take quick actions to furnish customers with the DialShree.


About Elision Technologies Pvt. Ltd

It is an IT company based in Ahmedabad, Gujarat, India. The company also has its offices in Mumbai, Delhi, Bangalore, and Jaipur. The company has offices in the USA, the UK, and Mexico. The company offers a wide range of services and solutions to its customers all across the world. The company announced to offer DialShree, which will help customers to combat COVID 19. To know more about this call center solution, please visit https://www.elisiontec.com/contact-center-solution