Elision Technologies Pvt. Ltd, more popularly known as Elision, has announced to offer a cloud call center dialer. The company is renowned for its proprietary call center solution, namely, DialShree. The spokesperson of the company announced that the company will now offer a cloud call center dialer to its customers and prospects.

The cloud center dialer is a call center software installed on the cloud by making some configurations and taking certain security measures to provide a reliable and secure system to the call centers. The VoIP engineers of Elision will make the required technical arrangements to shift the existing call center solution to the cloud. Furthermore, they will take the required actions to implement its “Remote Agent” module so the agents and supervisors can access the call center software from any remote location.

The spokesperson of the company shared that the company also offers a completely new setup of the cloud call center dialer to the prospective customers that want to start a call center. The cloud call center dialer will provide all features of the call center solution and the benefits of cloud telephony.

As per the shared details, the company has been offering cloud call center solutions to its clients all across the globe. As the spread of Coronavirus is increasing in the world, enforcing remote work is in benefit of both, employees and the organization.

“The call centers usually have many agents working on-premises. There are many safety precautions that need to be taken by the call centers to diminish the spread of COVID 19 in the staff. Looking at the current situation, it is tough to control the situation completely. Thus, the call centers should move on to the cloud to achieve business continuity while assuring that the team members do not get infected in the call center. Our offered cloud call center dialer lets call centers go remote and enjoy the same productivity as in the case of an in-house call center. Our team will provide the required support to make sure the adoption of the cloud call center solution is smooth”, shared spokesperson of the company.

As per the shared details, the company has the strength of moving a call center on the cloud within 24 hours or less time if the things are also moved faster from the end of a customer. The cloud call center solution can be accessed from anywhere. Thus, this setup is equally useful once the threat of the global Coronavirus is lifted. It means the companies or call centers will not need to reinvest in setting up the call center solution again once the COVID 19 pandemic gets under control. This helps in creating win win situation for the call centers that start using cloud call center dialer.


About Elision Technologies Pvt. Ltd

It is a unified communication solution provider company. The company offers the best call center solution which is in use by thousands of businesses across the globe. The call center dialer of the company is popular for its features and functionality. To know more about DialShree: Call Center Software of Elision which is also available as cloud call center dialer, visit https://www.elisiontec.com/contact-center-solution