PTP, a leading provider of personal and professional training courses, offers customer care training courses to help support teams learn how to handle calls. Their courses are provided by a team of highly skilled and experienced instructors who are experts in the field of customer service. Their courses cover fundamental customer service skills, advanced techniques, and specialised topics such as crisis management and multichannel support. They offer a wide range of customer care training courses tailored to meet the specific needs of businesses across various industries.

They bring real-world experience to the training sessions, offering practical insights and best practices. Using a hands-on approach, they use interactive learning methodologies, incorporating role-playing, simulations, case studies, and group exercises to engage participants actively and help learners apply their knowledge in real-world scenarios. They equip teams with the skills and knowledge needed to deliver exceptional customer care, ultimately leading to increased customer loyalty and business success. Businesses looking for customer care training courses for their support teams can check out PTP’s website for more information.

A representative from the company stated, “Our customer care training courses take place in our seven major venues: London, Birmingham, Leicester, Bristol, Leeds, Manchester and Edinburgh. Additionally, we run customer care training courses in over 50 other UK locations, including Aberdeen, Newcastle, Oxford and Exeter, to mention just a few. We also deliver these courses in-house or on a 1-2-1 basis and virtually. All venues are of exceptional quality, and lunch and refreshments are provided FOC.”

PTP, a professional training partner in the UK, specialises in comprehensive training courses that empower individuals and organisations to excel in today's dynamic business landscape. With a diverse portfolio of programs spanning from leadership development and technical skills to soft skills and industry-specific certifications, the company offers tailored learning solutions designed to meet clients' unique needs across various sectors. Their team of experienced instructors, cutting-edge curriculum, and flexible delivery options ensure that learners acquire the knowledge and expertise necessary to thrive in their careers.

About PTP

PTP provides hundreds of half-day, one-day and two-day courses in management, sales, customer care, project management, and personal development. PTP has been exhibiting at the CIPD Exhibition for over ten years, and the latest was a tremendous success—a record for inquiries into management training and sales courses and the number of visitors to their stand.

For more information, please visit: https://www.ptp.co.uk/

Contact Details:

PTP House,
102 Brook Street Wymeswold,
UK, LE12 6TU
Phone: 01509 889632
Email: [email protected]