Uber Eats is a subsidiary of Uber, which was founded in 2009 by Garrett Camp and Travis Kalanick. The company started food delivery in August 2014 with the UberFRESH service in Santa Monica, California. In 2015, it was renamed UberEats and released as a standalone application initially launching in Toronto. It later expanded to London and Paris. In 2019, Uber Eats announced that it would start delivering food to customers by drones from the Northern Hemisphere during the summer of that year. It also partnered with Apple on the release of the Apple Card.

Uber eats customer service
However, in September 2019, Uber Eats announced that it would leave the South Korean market due to the high competition for food delivery companies in Korea. In October of the same year, the company launched a pick-up option. On October 15, 2019, they also said that they would start delivering Burger King fast food throughout the United States.

On January 21, 2020, Zomato announced that it would acquire all of Uber Eats’s stock in India. As part of the deal, Uber would own a 10% stake in Zomato and Zomato would gain all the users of Uber Eats in India. At the time of the deal, Zomato was valued at roughly $3.55 billion.

In December 2022, Uber Eats partnered with Cartken, a self-driving 6-wheeled sidewalk bot, to deliver food and groceries to residents in Miami. The delivery system, originally from Oakland, CA, will alert consumers when their food has arrived, and they will be able to retrieve their goods. Cartken and Uber Eats have not yet disclosed how many bots will be in service or where they plan to expand next.