[LONDON, 12/11/2018]—The Harley Street Dental Clinic way is to meet with their patient, listen deeply to their wants, needs and concerns, and to work in partnership with them to deliver excellent results. This starts the moment a patient walks into the dental clinic in W1. Harley Street Dental Clinic has a dedicated reception and management team, ready to meet and greet patients and start them on the first step of their dental clinic journey.

The Harley Street Dental Clinic reception staff are the first point of contact, and they welcome patients to the dental clinic with a warm smile and a friendly greeting. Once they know what the patient needs from the dental clinic, they direct them towards a treatment co-ordinator or dentist as appropriate.

The treatment coordinator is usually the next step on the dental clinic journey. They ask the patient questions about what they want from their treatment and hear any concerns they have. They provide the patient with general information and can book a consultation with the appropriate dentist as required.

The exception to this process is if the patient has come to Harley Street Dental Clinic for an emergency appointment. In that case, they will be seen by a clinician as soon as possible.

One benefit for patients of receiving treatment at Harley Street Dental Clinic is that every field of dentistry is under one roof. If a patient needs both teeth straightening and a dental implant at the dental clinic, this can be arranged with ease. The dentists can swap notes and discuss the case without having to refer outside the practice. Also, parents and children can be seen in the same dental clinic, and cosmetic work is also carried out at Harley Street Dental Clinic.

International patients are catered for at this dental clinic: the multi-lingual staff at Harley Street Dental Clinic can explain the complex details of treatment to overseas patients. There is also a multi-faith prayer room at Harley Street Dental Clinic, available for worshippers of all faiths to use during their time at the dental clinic.