Kolkata, February 24th, 2016 - CUSTODIAN SECURITY Services has always been proud of it; being the most modern and Customer Centric Security Management Company in West Bengal. This holds true for both Security manpower & Security Equipment departments.

In another first, the company has recently launched an online feedback and mail customer feedback system for both Security Manpower and Security Equipment.

In the feedback mail system for Security manpower, a monthly mail is sent out to all clients seeking feedback on the security service basis various parameters of security processes. The feedback once submitted reaches the Directors’ desk directly to ensure a prompt response. For any incident or lapse, the Customer can himself also raise a ticket to give any feedback, suggestion or complaint. This ensures that the security standards committed to are adhered to, to the word.

The CEO of the company, Major Animesh Sinha, said, “What matters most to Custodian is customer satisfaction. Our new online feedback system is a small initiative to make our clients feel that we really care for them. In addition, we aspire to become more customer-centric by listening and understanding their requirements.”

In the feedback mail for Security Equipment, post installation, a feedback mail goes to the client seeking feedback on the quality of work, workmanship, customer training and installation. The feedback once submitted, once again reaches the Directors’ desk directly to ensure proper quality standards. Apart from this, their customer service department diligently calls all clients for a system status check on a monthly basis. In case of any problem the technical team is dispatched promptly for repairs. This is addition to any SOS service required by the client.

When asked to review, the client said, “It’s good to see a company that is really concerned about its customers. The director is actively involved to sort our customer issues quickly. Custodian is providing us CCTV maintenance services for a year. This new add-on feature is definitely a plus.”

As the reviews and customer ratings, no other Security Management Company provides such focused and diligent Customer Services in West Bengal.

Users are encouraged to explore the website at http://www.custodian.co.in/

About the Company

Custodian is a leading service provider in the field of Corporate Support Services, comprising support activities such as Fire Safety, Security Management, HR Services and Facility Management. Conceived by Veteran Army officers a decade back, today, the company dexterously serves some of the most reputed and largest MNCs like RCTC, The Lalit, TATA Medical Center and more. It has expanded its arena not only in West Bengal but also all over India.

Contact Custodian at:

Custodian Corporate Services Pvt. Ltd.
Address: 32 Dr. Deodar Rahman Road, Lake Gardens, Kolkata-700045
Phone: 033-64581356
Mobile: +91-9836364100
Email ID: [email protected]
Website: http://www.custodian.co.in
TOLL FREE 1800-2121-055
SMS SECURE to 56263