The IT-BPM road map is expecting to have an average of an annual growth rate of 9% for the industry in the next 6 years, or from $23 billion last year to almost $40 million in 6 years.

It seems that the free trade agreement between the US and Philippines has been long overdue. Only time will tell whether this agreement will come into fruition.

NetSuite functions as a technical support and knowledge process outsourcing center for its worldwide operation in the country where it houses about 1,300 employees.

The effect of the subdued growth of IT-BPO sector to which comprises 65%-70% of total services, stating that the country will still acquire a significant portion of the world’s outsourcing business and that it is showing no signs of slowing down.

Hence the J&J and DOH built a partnership last October 6 to tackle the country’s BPO agents’ wellbeing by establishing the BPO Healthcare Program