Salesforce is proud to announce the launch of AgentExchange, a groundbreaking marketplace and community for Agentforce. This innovative platform creates fresh opportunities for partners, developers, and Agentblazers to tap into the rapidly growing $6 trillion digital labor market. Building upon the tremendous success of Salesforce AppExchange—the world’s first and largest enterprise cloud marketplace with over 13 million app installations—AgentExchange further enhances the capabilities of Salesforce’s digital labor platform.

Agent Exchange debuts with over 200 inaugural partners and hundreds of pre-built actions, themes, and templates rigorously tested for security and performance. These robust, ready-to-use tools empower enterprises to design and deploy AI agents that boost productivity, efficiency, and innovation across diverse industries.

“Accelerating our execution speed is crucial to Goodyear’s ability to meet our customers’ needs and maximize our overall value proposition. We’re pleased about how AgentExchange’s ready-to-use solutions can improve our speed, efficiency, and customer experience,” said Mark Stewart, CEO and President of Goodyear.

Driving Innovation Through Strategic Partnerships

Key industry leaders are joining forces on AgentExchange:
• Google Cloud is creating Agentforce agents powered by Google Search and Vertex AI, providing real-time data and insights.
• Box enables Agentforce agents to extract actionable insights from unstructured data using natural language.
• Docusign automates agreement processes—streamlining the generation, routing, and tracking of documents.
• Workday simplifies critical employee self-service operations, such as onboarding and benefits management, thereby enhancing the overall employee experience.

Introducing New Agentforce Features

AgentExchange is set to revolutionize how organizations adopt AI solutions by offering innovative, partner-built components:
• Prompt Templates: Reusable, pre-written prompts that ensure consistent agent interactions.
• Actions: Expanded capabilities through connectors such as Apex, flows, APIs, and prompts for industry-specific applications.
• Agent Templates: Comprehensive AI solutions that integrate diverse topics with robust partner-developed actions.
• Topics: Organized actions and instructions that focus agents on specific goals, ensuring reliable and consistent outcomes.

The marketplace also simplifies the process for customers to discover, try, and buy reliable AI solutions. Integrated with Salesforce’s Agent Builder tool and featuring out-of-the-box actions—such as Slack integrations for enhanced CRM capabilities—AgentExchange offers industry-specific, secure solutions that are thoroughly vetted through extensive testing and customer feedback.

“AgentExchange opens up new technology and markets for Docusign, broadening our reach and influence. Our collaboration with Salesforce has resulted in agent actions that seamlessly integrate into our clients’ workflows, automating routine agreement-related processes without the need for proprietary agent technology,” commented Larry Jin, VP Product Management at Docusign.

About Salesforce

Salesforce is a global leader in enterprise cloud computing, committed to driving digital transformation and customer success across industries.

About CloudMetic

CloudMetic is a top-rated Salesforce certified consultant and service provider, boasting a 5-star rating on the AppExchange.