Centum or www.centumlearning.com is a multi-national organization that delivers new-age learning solutions, powered by best-in-class technology, offering measurable individual and business impact. It stands at the cusp of business, talent, and social impact.

The expertise of Centum helps organizations to drive employee productivity, design customized learning journeys, and develop a pipeline for leaders of the future. The organization’s work also includes the integration of livelihood skilling and capacity development into the CSR strategy of a company.

The expertise of Centum has developed organically over the past 15 years with the exponential increase of its scale and scope of work. They serve leading companies and brands in over 15 countries in Africa and India. They serve diverse industries like FMCG, BFSI, Retail, Auto, Consumer durables, Telecom, E-commerce, etc. It has impacted nearly 2 million learners till date.

The main motive of the organization is to create a sustainable social impact. They work closely with multi-lateral agencies and governments to operationalize capability-building efforts and skill development along with partnering with companies to accomplish sustainable impact via their CSR (Corporate Social Responsibility) efforts. For instance, it works pro-actively for corporate social responsibility partnerships programs in Delhi.

The organization enjoys the legacy of the much-reputed conglomerate, the Bharti group. The latter is one among the leading corporate organizations of India. They are committed to constructing a better tomorrow by empowering individuals, organizations, and teams to accomplish their full potential. This way, they aim to build a better country and a better society.

The statistics speak for themselves. The organization has served over 400 global firms, trained over 20 lakh persons, served 21 sectors in over 15 countries (India and Africa), and is ISO 9000: 2015 certified. The activities of the company include Corporate Training, be-spoke e-content solutions, Digital learning solutions, CSR partnerships (Centum Foundation), Skill Development Solutions (Centum WorkSkills India), Employability Solutions, and Impacting Africa.

The first offering of the organization is corporate training solutions. It aims to push growth via new-age learning. Adult learning is being transformed dramatically in response to the future of work and the demands of a changing workforce comprising of Generation Z and Millennials. The future solutions will be personalized as per the learning ability of learners. The TeBL (Technology Enabled Blended Learning) solutions are focused on delivering business outcomes.

Corporate training encompasses Service Excellence Program and Sales Excellence Program. The goal of customer service stretches beyond the real support provided to the customer and is about enabling customer delight and building brand loyalty.

The service excellence program creates powerful first impressions, better manages customer expectations, measurably enhances customer experience, and nurtures successful customer relationships. The program delivers learning content via a blended mode combining resources like classroom training, reading material, digital coaching, and e-learning.

The Sales excellence program focuses on building relationships and trust with customers. The modern world demands the approach of sales training in a totally new manner in terms of implementation, design, and concept.

The virtual sales training programs of Centum are affiliated with its exclusive competency framework designed to deliver higher-performing sales personnel, over time. The program is delivered using the same resources as the service excellence program (blended mode). It makes a quantifiable and direct impact on the effectiveness of the sales team and the growth of revenue.

With Digital Learning solutions, Centum aims to stay ahead of the learning curve. Modern learning must be digitally enabled on any device, at any time. The SaaS-Based customizable and smart digital learning solutions of Centum mix best-in-class technologies with a learner-focused, user-friendly approach to save productive man-hours and deliver a high ROI.

For instance, Centum offers the Centum LearnPro that blends best-in-class e-learning technologies with a learner-focused approach, all in a single, smart platform. It is compatible across devices, scalable, and quick to implement. Another product of Centum is the cloud-based platform, ATOM- which helps in measuring the performance of trainees/ partners/ employees. Other Centum tools include OJT (On the Job Training) tool and Saathi (Track the Trainer tool).

A major initiative of Centum is in the field of CSR. The Centum Foundation which is the CSR arm of Centum plays a crucial role to help design, monitor, and implement the CSR mandate of partner companies. Their CSR solutions are not simply aimed at delivering benefits but to create a self-running and sustainable eco-system that can meaningfully transform livelihoods and lives.

The main CSR activities of Centum are Women empowerment, Livelihood skilling, upskilling of college and school students, and curating social impact programs. It helps make women self-reliant via solutions for employment-oriented skill development. Women empowerment activities are the core activity for Centum and its partners.

In livelihood skilling, the organization equips underprivileged youth with the necessary skills for earning their livelihood. It helps in upskilling school and college students to construct a foundation for employability at the grassroots level. This involves imparting technological and vocational skills along with soft skills for boosting their employability.

Centum curates social impact programs in order to make a sustainable, significant, and positive impact on society. For instance, it has conducted different awareness programs focusing on how to maintain a hygienic and healthy lifestyle.

Centum has a rising commitment to Skill India Mission and has skilled over a million youth across 24 industries in the last 6 years. Efforts include vocational training in colleges and schools, employability-oriented training, customized digital and content solutions, and corporate skilling programs.

Another unique feature of Centum is its role at the forefront of upskilling and skill development of youth in Africa. It exploits technology to offer tailor-made, high-quality capacity building and learning solutions that impact society and millions of lives at large. It works to channelize resources from multi-lateral funding agencies towards high-impact programs in Africa.

ABOUT THE COMPANY: Centum or www.centumlearning.com is a socially conscious organization that delivers learning solutions and skill development programs in both India and Africa. It supports the CSR activities of companies. In the past 15 years, it has served companies and brands in over 15 countries. It has impacted 2 million learners till date.