Sales reps have increased the amount of time they spend connecting nearly three times faster than they do in person. Virtual sales have become a popular option for companies looking to expand their sales capabilities, smooth transition while lowering costs thanks to technological advancements. How do you do virtual sales?
Organizing appointments
Data entry
Updating CRM activities
Generating leads
Taking phone calls
Cold calling
Prospective analysis
Taking phone calls
Selling in a virtual environment is more challenging than selling in person, particularly if your sales reps are pushed into a virtual sales meeting with no prior experience or training and are already stressed due to the current global situation. Sales reps need to instill calm and confidence with customers struggling to keep their businesses in operation. So that your sales reps can concentrate on the targets, goals, sales leaders must provide motivation and trust. To drive momentum and win sales opportunities, the Centum Learning Virtual sales training program equips your sales reps with the skills and strategies to increase credibility, create connection, promote transparency, and build confidence in a virtual sales meeting.
4 tips of virtual sales for your sales reps
Prepare the materials before the call - Delivering a presentation can be both exciting as well as stressful, Excitement comes when it is the result of a two-way conversation about your thoughts. And stress comes when we do not know about the material or topic that we are going to talk about. Presentations can be delivered smoothly, not only when the time and opportunity are right, but also preparation and planning can make a massive difference. Practice can make you pitch-perfect.
Build trust with clients - Your sales rep's ability to communicate with a client is critical at all times. Clients place a high value on this relationship when deciding whether or not to trust a product or service. Be sincere and authentic, and show the customer that you went out of your way to support them rather than just sell them something. These extra efforts will increase your trustworthiness and aid in the development of a positive business relationship. Because you can't count on more frequent in-person meetings, the importance of each element is amplified in virtual meetings.
Communication plays a vital role - When your sales reps only have a limited amount of time to connect with a client, you will need a solid communication strategy. It could involve sending frequent emails, creating marketing or product materials, holding periodic online meetings or conferences, or simply making phone calls. It's much more challenging to attract and keep your clients' attention online than it is in person.
Do not forget the basics - Finally, when it comes to virtual sales, your sales reps should never forget the basics. It includes:-
Make sure you have access to a fast internet connection because streaming video and other programs will use a lot of bandwidth.
Take notes and keep a record of your sales operation! It's a fantastic way to recall your plan, figure out what's working and what isn't, and keep track of your progress.
To enhance the quality of your sound, purchase some equipment accessories. Before making a call, get a decent microphone or headset to listen to how the audio from your machine sounds.
Benefits of virtual sales
Let's check what benefits many businesses are getting from virtual sales or virtual selling.
Implementation - Virtual selling is a practice that can be implemented fast. Virtual sales skills help your organization to be in the race for the long term and promote growth. And makes your sales reps more competitive.
Scalability - During the lockdown, businesses discovered that virtual sale is scalable. Since salespeople no longer have to drive for an hour or more every day, they can spend the time talking to prospects. Salespeople are even more active now that they've gotten into the pattern and routine of working from home. Office life can be enjoyable, but it can also be exhausting at times.
Effective - When you're on the screen, having your video on seems to be the new normal. Most people would have turned off their video before the lockdown, but now they can see themselves on screen. It's a lot easier to establish rapport this way. It will be much easier to contact people and get more than one stakeholder to participate in a debate. Your discussions will be more fruitful as a result of this.
3 Challenges of virtual sales
These challenges create an opportunity for your sales reps to learn and grow.
Keeping the client's attention and engaging them in the discussion.
Problems with technology that obstruct the information and sales process.
Virtual sales make it more difficult but not impossible to read body language and gain knowledge or personality insights.
Conclusion
Why centum learning? We help to make your sales team a virtual sales team, with our virtual sales training. This training allows your sales rep to employ modern selling strategies to locate, engage, and interact with prospects to initiate further sales conversations and expand their pipeline. Our fantastic virtual session will also include all of the required equipment for a fun remote experience. Because the right tools will make a virtual meeting more successful than a face-to-face meeting. Centum Learning's tremendous growth to become one of the world's leading competitors in the training and skill growth space is largely attributable to its people. It is primarily driven by people. As a result, good care is taken in selecting the best candidates for the right work. Your team will get trained by a rapidly growing multi-national organization that is a pioneer in the fields of skilling and training in 15 countries across two continents! Every day, go above and beyond, to stay with Centum Learning.