Columbia University upgraded its AI chatbot with Generative AI, developed by BlackBeltHelp in partnership with Unifyed, reinforcing its commitment to innovation and delivering exceptional 24/7 student support.

BlackBeltHelp partners with Marian University to boost campus IT support using AI-powered and live agent services—including voice, email, chat, SMS, and web ticketing—for enhanced efficiency and quality.

BlackBeltHelp Partners with E&I Cooperative Services to Deliver AI-Powered, Cost-Effective Support Solutions for Higher Ed Institutions, Enhancing Student Experience, Operational Efficiency, and Campus Wide Engagement Through Scalable 24/7 Assistance

Broward College Partners with BlackBeltHelp to Provide One-Stop Student Services Support and IT Helpdesk Support, combining AI chatbot solutions with a human support network through Contact Center as a Service.

Kean University selects BlackBeltHelp to enhance LMS and IT helpdesk support with advanced AI-driven solutions, streamlining student and staff assistance for improved efficiency and satisfaction.

BlackBeltHelp has partnered with the Foundation for California Community Colleges. California community colleges can leverage the opportunity to significantly expand their user support, both quickly and cost-effectively.

Salem State Optimizes Student Support with BlackBeltHelp's AI-powered chatbots and voice assistants, ensuring 24/7 Assistance, Rapid Responses, and Seamless System Integration.

Anthony Banford is the newly appointed Chief Revenue Officer for BlackBeltHelp, a leading provider of AI-powered Contact-Center-as-a-Service solutions in the higher education sector.

Being recognized by EdgeMarket, the world’s largest non-profit provider of high-performance optical fiber networking and internetworking, has been a great honor for BlackBeltHelp.

Anthony Humphreys, President of BlackBeltHelp, the leading provider of AI-powered CX solutions for universities, sheds light on the transformative impact of AI.

BlackBeltHelp is proud to announce that it was chosen by EdgeMarket to provide OneStop, an AI-powered 24/7 virtual student services solution to its members.