BiggMart.com has launched a online grocery service in Pune. BiggMart.com is part of the retailers first exploration into the world of online grocery shopping and will fulfill the orders via both a pick in-store model, or via other distribution channels. The service offers over 5,000 products in categories such as produce, dairy, bakery, groceries, packaged foods, drinks, confectionery, household and personal care. Customers will be able to pay for their online shopping in a number of ways including cash, credit card, internet banking or with food coupons.

Online a growing focus for Pune's modern retailers
pune's expensive real estate prices, coupled with the rapidly increasing penetration of internet usage, means that retailers are increasingly looking to develop more compact formats and supplement these with complimentary online services.

Made Your Grocery Shopping simple:
Register your account. Create your profile and begin your online grocery shopping. Add items to your cart. Then choose the time slot available. There are two types delivery slots one is 3 hours slots & second is 90 mins express delivery that are available for delivery starting from 10 am to 10 pm at night. They are quite punctual in maintaining the delivery time slots. After checking out your items, you can pay using Food coupons, debit or credit cards, payment Gateway or Cash on Delivery. The website is very simple to man oeuvre around and user friendly.

Excellent quality products: Most of us worry about buying packaged vegetables and meat. With BiggMart.com, I have seen that the quality of fruits and vegetables is generally good. They are also thoughtfully packaged in zip-locks and plastic trays. The groceries are all well packaged as well and of high quality.

Excellent Return policy: You can return any item that you find to be of substandard quality or not fresh. I have done it umpteen times with no questions asked. Any item that is not up to mark is taken back. They once even reimbursed me for an item that I later found to be not fresh. This is very important as all of us want to be assured of the freshness and quality of perishables that we buy.

Customer service: BiggMart.com has the most amazing Customer Service. Your queries via email or phone are immediately addressed. They also send email and SMS at the time of booking the order and delivery.

Save time, energy and money:
The fact that you can order you’re shopping online and have them delivered in a day is a great blessing for most of us short on time townspeople. All orders of more than Rs. 399 shipped free. Orders below Rs. 399 as the shipping charge Rs.30/-. You often get good offers, deals and discounts that will help you save more. They also have smart features like my shopping list and smart cart which help you to add items you frequently buy to your cart. This saves time in shopping. Now they have the Smartphone applications that you order on the go.

Friendly staff: The staff that delivers the items is friendly and helpful. They go through the list with you to ensure that no items are missing from the orders delivered. They always work with a smile and are polite.
Hence, you can see that BiggMart.com is not only concentrating on good quality products but good service as well.