A technical writer is a content writer who specializes in preparing instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily. They develop and gather technical information among customers, designers, and manufacturers.

Technical writers often work with computer hardware engineers, scientists, computer support specialists, and software developers to manage the flow of information among project workgroups during development and testing. Therefore, technical writers must be able to understand complex information and communicate the information to people with diverse professional backgrounds.

Duties & Responsibilities of Technical Writers

* Determine the needs of end users of technical documentation
* Study product samples and talk with product designers and developers
* Work with technical staff to make products easier to use and thus need fewer instructions
* Organize and write supporting documents for products
* Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
* Select appropriate medium for message or audience, such as manuals or online videos
* Standardize content across platforms and media
* Gather usability feedback from customers, designers, and manufacturers
* Revise documents as new issues arise

Betty Mackie Raleigh is a professional Technical Writer who is currently working with B and D Technical Writing Company. Since 2000, she is writing for the company’s brochures, newspaper articles, manuals and grant writings. She has acquired wide proficiency in writing and has also trained aspirants for English language, literature and writing from1985 to 1999.

About Betty Mackie Raleigh
Betty Mackie Raleigh is a seasoned professional who has worked as a writer, health insurance agent, designer, business consultant, and medical administrator. She attended the North Carolina State University and is a UNC Charlotte graduate in English literature. Later, she attended East Tennessee State University (ETSU) and obtained a degree in Liberal Arts. She is happily married to Chris Donovin, who is a licensed and certified physician assistant. She is also a soccer enthusiast and loves to travel in and around the United States. During her free time, Betty likes to read books and novels, go for swimming and bike rides. Occasionally, she goes for walk in the mountains and beaches. She likes listening to classical music, goes for ballet shows and car shows.