Global Unified Communication as a Service Market overview:
Global Unified Communication as a Service industry valued approximately USD 17.30 billion in 2016 is anticipated to grow with a healthy growth rate of more than 11.1% over the forecast period 2017-2025. The major drivers for the industry are rising adoption of Bring Your Own Device (BYOD), pay-per-use model, continuous service support, the rising trend towards mobility, and low cost of ownership.
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The Global Unified Communication as a Service is a model of delivery wherein a variety of collaboration and communication services and applications are outsourced to a third-party provider and delivered over a network. Unified Communication as a Service technologies include presence technology and enterprise messaging, video conferencing and telephony. Unified Communication as a Service provides flexibility, and a high level of availability and scalability to core business tasks. Unified Communication as a Service is used by a large number of enterprises as it improves business processes by streamlining communication and thus increases revenue. The growing demand for Unified Communication as a Service and its increased adoption in small and medium enterprises are factors which greatly contribute to the growth of the Unified Communication as a Service Market.
Global Unified Communication as a Service Market is segmented on the basis of Component, Organization Size, Vertical and Region. Based on Telephony segment, the capability of integrating multiple functions of communication on one platform makes Telephony an important tool from the business perspective. Telephony is expected to hold the largest market share owing to its compatibility with automated transmissions of Voice, Fax, or other information. The increasing demand of VoIP and IP Telephony in BFSI, Telecom & IT, Logistic & Transportation and Travel & Hospitality industries acts as a major driving factor for the growth of Telephony in the Unified Communication as a Service Market.
On the basis os Vertical segment, the Unified Communication as a Service Market is also segmented into various industry verticals, out of which the adoption of unified communication solutions is expected to be the largest in the consumer goods and retail vertical as it helps retail outlets to streamline the business processes by enabling quick, real-time services and faster transaction closures. Moreover, BFSI, Logistic & Transportation and IT & Telecom Verticals are expected to gain traction during the forecast period.
Regionally, North America is expected to hold the largest market share and dominate the Unified Communication as a Service market from 2019 to 2025. The main drivers responsible for the growth of Unified Communication as a Service services in North America are the stable Economy, Technological Advancements and Unified Communication Infrastructure demands. The Unified Communication as a Service market in Asia-Pacific is expected to witness highest the growth in the coming five years due to increasing technological adoption and huge opportunities across industry verticals in Asia-Pacific countries, especially India and China.
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Major Key Players:
1 Wipro Ltd.
2 West Corp.
3 CISCO Systems
4 Siemens Corp.
5 Microsoft Corp.
6 8x8
7 Verizon Communication
8 Voss Solutions.
Market segment by Regions/Countries, this report covers:
1 North America Country (United States, Canada)
2 Latin America (Brazil Mexico)
3 Asia Pacific (China, Japan, India)
4 Europe Country (Germany, UK)
5 Rest of the World
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Table of Contents:
Global Unified Communication as a Service Market Report 2018
Chapter 1. Research Methodology
Chapter 2. Global Unified Communication as a Service Market Definition & Scope
Chapter 4. Global Unified Communication as a Service Industry Dynamics
Chapter 5. Global Unified Communication as a Service Market by Component
Chapter 6. Global Unified Communication as a Service Market by Organization Size
Chapter 7. Global Unified Communication as a Service Market by Vertical
Chapter 8. Global Unified Communication as a Service Market, Regional Analysis
Chapter 9. Competitive Intelligence
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