Once you sign up for a maintenance contract, part of the service is'preventative maintenance'this is carried out to cut back breakdowns over the time scale of the contract. And also this means, in most cases all replacement parts required to get your photocopier back up and running, labour costs, genuine branded toner and call out fees are included.

Before buying or leasing your photocopier you will get a costing for each print you make so you just purchase that which you use on a price per copy basis, so you will know in advance that which you are apt to be charged and never having to worry about a massive bill at the end of the month.

The Assurances

Additionally, there are some assurances you get when taking out a service contract like copy quality assurance. Which means if you will find any problems with the grade of your print a copier engineer can come and sort the issue out.

Many companies ensure their engineers are manufacturer trained prior to attending any call-outs, thus ensuring quick resolutions to problems. Work on your machine is also carried out based on the manufacturer's instructions giving a prolonged life to your photocopier, rather than having the dreaded'down-time'with work pending but no solution to print it.

Down time is also another factor when taking a look at a site contract as the less time it will take for an engineer to obtain out to the photocopier, the quicker you're able to use the machine to print again. Many good copier companies target a reply time to breakdown calls, generally around 4 hours maximum. So if your photocopier stops working each morning they can guarantee it to be working again that afternoon.

So What About System Software Upgrades?

Yet another thing to think about before taking out something contract is the system software upgrades you are offered that will be carried out without any charge. A photocopier is just like some type of computer, over the term of your agreement, which in some cases could possibly be 5 years, software will inevitably need upgrading so many companies do this so the apparatus stays serviceable, that is beneficial to all involved.

Most photocopier companies know over a particular time frame what parts will require replacing on a photocopier and the general costs involved. It is in their finest interests to fit genuine parts from the very start to simply help prolong the life of the various parts and keep consitently the copier running smoothly and healthily. Fitting budget, non genuine parts might have a detrimental impact on the daily running of the photocopier.

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