There is more than one way to communicate, such as letters, telegrams, telephone calls, and many more ways that two parties can speak to one another. However, while there are many ways to communicate, the problem is that these ways may not be as organized as they can be. A telephone company may offer a business features like the ability to make conference calls, but just being able to do that is not enough for a business that is growing and dealing with clients

There have been many historical events all around the world that were shaped in one way or another by communication. Wars were won or lost all on the strength or weaknesses of a country's communication system. If communication made a huge difference between winning a war or not, then people can begin to understand just how important it is. With a unified communications system, a business can have all of their forms of communications together, and there are many benefits to this kind of system:

Sometimes a business does not have ways to communicate and a unified communication system is going to give communication option that employees never had before. If an employee has a problem with something, and needs to talk to another department, they can use an instant messaging system or even a video chat to get whatever it is they need help with resolved. Using many different ways to communicate is going to make work a lot easier for the employees, and they can also be able to get in touch with the upper management or even the owner of the company thanks to the communication system.

Sometimes in an office situation, communication will not be the greatest, and things can get lost or misinterpreted. However, if everyone in the office is under the same communication system, there will be no more problems with things getting lost because there will be system that is safeguarding everything.