Chatbot Market is projected to grow at a CAGR of 29.8% during the forecasting period 2021-2027.

Let it be Good or Bad, chatbots are created a lot of buzz in corner of the world. They have become one of the unexpectedly popular in this era moreover due to the technological advancement in the machine learning and other subsidiary technologies. The chatbots is a computer program that allows the human to interact with different software using variety of input methods like voice, text, gestures or touch. For several years back this chatbots were only used for customer service management, but today these chatbots have became more smarter, more interactive and easier to use and also expected to see more of upgradations to be coming soon in future. They basically act as conversional agents which work as per human interactions in form of AI bot, AI assistant, Intelligent virtual assistance, virtual customer assistant, conversional agent and more. The emergence of smartphones, tablets, Internet of Things and many portable devices have increased the overall scope and use of chatbots. Even these chatbots are highly advanced but they are simply assessible and user friendly, these are the major factors that are catering the need for chatbots and leading to expand the overall chatbot market.

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Chatbot Market, By Application
Key Points
Customer Engagement
Customer Support
Employee Engagement
Data Privacy and Compliance
Branding and Advertisement
Personal Assistant

Chatbot Market, By Deployment
Key Points
On-premise
Cloud

Chatbot Market, By Verticals
Key Points
Healthcare
Telecom
BFSI
Development Sector
Travel & Tourism
Media & Entertainment

Chatbot Market, By Organizational Size
Key Points
Small and Medium-sized Enterprises
Large Enterprise

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