However, there are times when this software to witnesses errors which restrict the way how Sage is used. One such error is ‘Sage 50 failed to restore the cloud backup’. This error can arise due to the number of reasons; however, you can always fix this error is easily by following the troubleshooting steps that are mentioned in this blog. You can even reach out to the skilled technicians by calling Sage customer service number, which stays available at all 24 hours.
Why Sage 50 Cloud Backup Failed Error Occurred?
If you think why the cloud backup error in Sage 50 occurs then you don’t need to worry about it. There are numerous reasons for the occurrence of this error, and they are:
• The SAJ folder is too large in size.
• The internet connectivity is poor or not stable.
• There is an issue with the connection manager of your system.
• Incorrect location of the backed-up files.
• If the automatic backup did not start.
• Even when the multi-user mode is enabled, this error occurs.
• If you are not logged in as the administrator.
• If your Windows system is not compatible with the Sage software.
How to Fix the Issue of Cloud Backup Restore Failed in Sage 50?
Follow the given mentioned steps to fix the error where Sage 50 failed to restore the cloud backup:
1. Get the Administrator Access
• Go to the icon of Sage accounting software.
• Right-click on it and then select the option of Run as an Administrator.
• Now choose the option of Restore from backup and follow the onscreen instruction.
2. Reduce the file size of SAJ
• You first have to close the Sage 50 accounting software.
• Now press Windows and E key together to open Windows Explorer.
• Now browse the location of the file which you want to backup.
• Now select the company file that has. SAJextension.
• Double click on the file and then you will get the backup file with .cab extension.
• You can move the backups to some other location that is outside the. SAJfolder.
• Now you have to look in the simplyand mysql folder to see if there is any backup file stored in them or not.
• However, you have to be sure that you have to change the location of the backup files. If any of the filesare left, then they may create a problem. That is why you need first to delete the previously created backup files and then try creating the new backup files.
If the error persists, then you can reach out to Sage support number to get all the required help from the experts. The team of professionals are available 24*7 round the clock to help users in fixing the error faced by them while using Sage 50 accounting software. https://www.proaccountingweb.com/sage.php