Has the CATI system lost its relevance in 2022? Read more about the disadvantages of the CATI system and how online surveys replace CATI and solve your issues

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Wondering how to create whatsapp surveys? Here's a step-by-step guide to help you make surveys on whatsapp in just 5 minutes.

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Are CATI interviews the best available option for automotive market research in 2022? The answer is No! Let’s find why and which is the best alternative

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Does NPS score bring any value to your business in 2022? Is it as important as it is portrayed to be? If so, what is its value? Explore the perspectives of CX experts.

Online surveys have replaced CATI in most parts of the world due to its high response rates and efficiency. Let's see how by comparing CATI vs online survey.

CATI/ phone surveys are on the declining side due to their low response rates. More businesses are resorting to digital surveys. Let’s understand why.

Twitter is one of the social media platforms that has millions of active users. To succeed on the platform, you need to keep track of the performance of your Twitter

Twitter analytics is a powerful tool for understanding the performance of a tweet. It can be utilized to make strategic decisions to improve your Twitter marketing efforts

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So, you've got some positive customer feedback. How do you put it to good use? Let us help. Here are 7 ways to leverage positive feedback.

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Qualtrics vs Medallia. Which one to choose? Which has the better UI? And above all, which tool helps you improve CX? Find it out right here.

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How to analyze survey data? Why do it? Get all details about survey data analysis, its importance, types and learn to analyze survey data right here.

Searching for the best VoC tools? Here’s a list of the best voice of the customer tools as of 2022. Let us compare the features, pros, and cons in detail.

What is CATI or computer-assisted telephone interviewing? How do CATI surveys work? What are the pros and cons? Is there a better option? Find it all here.

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Restaurant POS software is a point of sale solution that manages all the transactions that happen at a restaurant environment.