An Office phone system offers several benefits over traditional telephone systems. The system is really practical and can lower the telephone bills and avoid complex cable system. Generally, they use a hosted PBX system or internet protocol telephony system to handle both incoming and outgoing calls. However, certain systems still offer services that could send and receive messages. Other evident advantages of an office phone system are as follows: IVR, conferencing presence, call forwarding, voice-mail, call hold and free internal calling.

However, if you are intending to use an office phone system to connect more users, then the best idea is to use the hosted PBX system. The hosted PBX system will help you administrate all the features with a couple of clicks. When it comes to choosing a communication system for commercial use, then the beneficial plan is to look for a VoIP phone services to lower the telephone call costs to enhance the productivity. The system also offers other beneficial offers such as: unified communication, Mobile PBX, personal telephone numbers, connecting and communicating different locations, telecommuting and virtual local numbers.

If you are planning to install an office phone system, then look for the best hosted PBX system or IP telephony system. The main difference between traditional telephone systems and hosted PBX system is that the PBX system will help you connect with different manufacturer. With the help of an advanced communication system like PBX, you have the opportunity to enjoy all the modern telephone features with flexibility. These days, it is easy to find a company that can offer you the cheapest office phone system. Most of these companies generally offer features like IVR, conferencing presence, call forwarding, voice-mail, call hold and free internal calling.

An interactive Voice Response system or IVR is the best customer service feature that a hosted PBX system can offer. This way your customer can directly input DTMF digits to connect with the appropriate section mostly for resolving queries. You can use automated attendant office phone system to generate multiple nested and auto attendant menus. This will help the phone operator to manage the system in appropriate manner.

Voice-mail is an integral part of any office phone system. Most hosted PBX IP companies offer IP service to their customers. The system will help you receive and send voice-mail automatically. Some companies also offer sophisticated services like voice-mail to email conversion for their customers. Some useful phone programs such as call routing, call park, call hold and call transfer services are also available through this system. Another great advantage here is that the administrator can add as many extensions to the office phone system and can add all these features depending upon the requirements of the company.

Before choosing an office phone system, it is a better idea to do a deep research. This will help you decide the best hosted PBX service and plans. The service plans will vary from a service provider to another. Finally, always look for a company with better facility and positive customer feedback.
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