We know that understanding health insurance isn’t easy. In just the last year alone, we’ve interacted with our clients over 30,000 times to work on their education and health insurance issues.

And while you need to make sure your family is still getting the coverage they need, the insurance company uses confusing and complicated terms that are hard to understand. You may receive multiple notices in the mail from your doctor, your insurance company, or the hospital or lab you visited, leaving you wondering what to do.

Meanwhile, weeks or months go by and you feel like you haven’t gotten very far. You never wanted bills to pile up or your coverage to stop.

Fortunately, RIPIN is here to help.

Real help with your health coverage
RIPIN provides a free helpline for consumers who have questions or are trying to solve problems with their healthcare. We take a unique, step by step approach and never try to give you the runaround.

RIPIN is an independent, nonprofit community organization, which means serving you is our top priority. All of our services are confidential, multilingual, and available at no cost to consumers.

If you’re looking for personalized support to get answers, you’re in luck! All it takes is a simple phone call to get started.

How RIPIN’s Call Center Can Work for You
You can call the RIPIN Call Center no matter what type of health coverage you have. Whether it’s insurance from your job, a plan you bought on HealthSource RI, Medicaid, Medicare or any other type of health plan,

RIPIN can help you:
Understand what your plan covers
Know what your co-pays and deductibles are
Dispute coverage denials
Understand your medical bills
Find out what doctors are in-network
File appeals and grievances
Solve problems with HealthSource RI, Medicaid, and Medicare
Know your rights as a consumer

You won’t have to worry that you aren’t getting the help you need. All of our Call Center team members are health insurance experts. We understand health insurance jargon and can explain it to you in plain English. We will work with you, your insurance company, and your medical provider, offering you sustained support from start to finish until your concern is resolved.

Want to get started? Call 401-270-0101 or email [email protected].

Struggling to find insurance in Rhode Island?

Don’t have health insurance coverage? We help with that, too! The RIPIN Call Center will walk you through your options and help you apply for Medicaid, HealthSource RI, or any other coverage you are eligible for.

The RIPIN Call Center can help you with any health insurance plan, including plans offered by Blue Cross & Blue Shield of Rhode Island, Neighborhood Health Plan of Rhode Island, Tufts Health Plan, UnitedHealthcare, Medicare, Medicaid and more.

Calls are answered live Monday through Friday from 8:00 AM – 5:00 PM. Leave a voicemail or send us an email and we will get back to you within 2 business days.

For more information, visit us on Google: https://g.page/RIPIN_RI?share