Sunshine Communications Service Inc. is a company based in Coral Gables, Florida where it works with businesses of all types and sizes offering phone answering services and front office or receptionist services. In providing virtual services, the staff at Sunshine are connected remotely to a business and can offer the services of answering calls, replying to queries by customers, taking web orders, telemarketing, booking appointments, making reservations, processing of credit cards and all other duties that a receptionist in a company does on a day to day basis. Sunshine Communications is not just an ordinary phone answering service provider; it is a game changer.

“Many people do not understand what duties a virtual receptionist does,” said the Sunshine Communication Services Managing Director. With our virtual receptionist service, our staff remains at our call center from where they answer your phone calls remotely and attend to your customers online just as if they were sitting at a desk in your front office. We hand-pick our dedicated employees from among the best in business, a precaution that ensures we provide excellent customer service on your behalf, trust and unfailing professionalism. After undergoing rigorous training, our staff is ready to deal with any situation that may arise. Together with our customers, we custom-design scripts that fit each business and which our agents follow. All calls are also digitally recorded to make sure there are consistency and accountability in service delivery.”

Sunshine Communication Services provides live virtual receptionistto answer calls and carry out standard receptionist duties just the way a receptionist in the office would. The difference is that the Sunshine Communication’s live virtual receptionist service is available 24 hours, offering support 365 days a year. The cost is much less that is involved when employing someone to sit in the office earning a monthly salary and all other overhead charges involved. The business is free to request virtual receptionist assistance only for particular times when vital meaning the cost goes even lower as there is no paying for hours not used.

Continued the Managing Director, “Because of the location where we are based, it is imperative that we can offer bilingual services in both English and Spanish. Some of our customers need assistance with phone answering during times when there are call overflows or after hours. Others need complex all-day, all-night, all-year through answering service. Whatever the business needs are, we at Sunshine Communications are ready to provide professional, courteously and timeously answering service. Our service to your business will help it succeed as your customers get used to first class service delivery.”

In offering phone answering service, Sunshine Communications assists individuals and companies of all sizes whenever they need a professional on the other side of the phone to help their customers. The service is available 24 hours a day making sure no call of the client is ever left unattended. The Sunshine Communications agents tale incoming messages and relay them to the concerned person accordingly and depending on the urgency. The phone, email, text, or fax are used to convey the messages. Customized answering plans are created to address each clients’ needs.

About Sunshine Communications Service Inc.

The Communications agency is based in Coral Gables, Florida. Providing businesses in the area with a live virtual receptionist and telephone answering services, the company has been instrumental in the success of any business. Their clientele base is made up of individuals, small and large companies that require to have professionals handle their most sensitive part of the business, the front desk operations. Services provided include, Peak time answering, Voicemail-assisted answering, Appointment setting, Emergency dispatch, Lead generation, English- and Spanish-speaking agents, 24-hour service phone answering and or virtual receptionist service.