Professional residential cleaning services are a boon to homeowners, who hardly have any time for the job. If you look around, you will find a plethora of agencies offering such services, but how do you choose one? In this post, we have ten tips that will help in selecting the right one.
1. Check for nearby services. As a customer, you wouldn’t want to wait for days to get an appointment. Look for companies that actually work in your area.
2. Ask for references. If you aren't sure whether an agency is worth your time, it is always best to seek client references. Alternatively, you can talk to neighbors and friends for service recommendations.
3. Understand your requirements. Long before you look for residential cleaning services Helena, it is best to comprehend the cleaning tasks. Some companies don’t deal with bathroom cleaning, so be sure of what you need.
4. Look for quality pricing. Just because a company is offering the lowest price doesn’t mean they are the best in business. Service quality is usually related to the rate, and therefore, it is best to find a service that can offer competent pricing.
5. Check every service in detail. For example, if you are getting your bedroom cleaned, will the cleaners vacuum the carpets and rugs? Or will they clean the appliances and countertops in the kitchen? Professional agencies will always describe inclusions and exclusions in detail so that clients can have realistic expectations about the work.
6. Detailed pricing matters. Home cleaning services are usually very flexible. However, it is always prudent to choose a service that offers complete packages for every room. If required, you can hire the team for full home cleaning or just for a single space, as required.
7. Find cancellation policies. Some situations are beyond our control. If you need to call off the booking, the policies and terms must be fair and transparent without any massive cancellation charge. In case the service is cancelled by the company, will they offer a replacement appointment?
8. Don’t miss the fundamental aspects. Is the company licensed? Do they have a registered office? Are the cleaners trained and experienced for the job? Does the company offer a guarantee on the work done? What kind of extra assistance can you get?
9. Check for additional charges. Some cleaning services do charge customers for supplies, which shouldn’t ideally be the case. Also, it is wise to understand the tools and equipment used by the company. The cleaning agents used shouldn’t be harmful to kids, older parents and pets.
10. Consider other factors. Do the cleaners have any off-limits? This is important because some services don’t deal with all kinds of trash and waste. Do talk to the service directly to know if they have any specific reservations.
Lastly, don’t miss on asking for a clear service contract. This will just help in reducing unwanted hassles and disputes later, and you will never have to deal with hidden costs again. Also, the company should have reliable support via phone and email, so that you call the service as and when needed.
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