SnapEngage’s new chat software is designed to capture and convert more leads, with custom workflows that ensure leads don’t fall through the cracks. This responsive, goal-driven chat platform empowers qualified leads to take the next step and convert.

Today’s customers want modern, intuitive experiences when it comes to communicating with sales teams. Implementing an effective chat solution gives sales teams a leg up on businesses that only utilize traditional communication methods.

This new software is an omnichannel chat solution that allows sales teams to engage with customers through mobile-optimized chat, SMS-to-Chat, Tweet-to-Chat, Facebook Messenger, WeChat, and Zalo integrations. SnapEngage’s chat solution integrates with popular CRM platforms and offers unlimited messaging, effective automations, implementation guidance, and advanced chatbot technology.

Accurate reporting and analytics allow sales teams to better understand the buying journey of customers. Visitor information reports make it easy to understand leads and make smarter, more efficient sales. This allows managers to track sales agent performance, track how potential clients are finding their business, and more. Learn more about this sales chat software at https://snapengage.com/live-chat-solutions/sales/.

This new chat software gives potential customers another method for communicating with sales professionals.

SnapEngage is passionate about customer engagement, connecting people, and driving successful outcomes for businesses around the globe.

SnapEngage was created in 2008 by two entrepreneurial software engineers with a dream: To empower organizations with technology to support the power of human connection. As a company, SnapEngage believes instant, quality interactions between companies, customers, and prospects serve a critical role in driving long-term success for businesses of all sizes.