The global customer communication management market is projected to grow at a considerable CAGR during the forecast period. Customer communication management solutions are an essential crucial and integrated part of building customer loyalty for any company that enables it to enhance its business.



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The companies distinguish the competitive benefits of greater customer experience and the value that resides not only in what a company delivers for its customer, however, in the seamless and best possible enhanced customer communications. Moreover, the application of customer communication management solutions is increasing in various sectors such as retail, BFSI, telecom & IT and others owing to digitization in the banking services, focus on improving customer experience and brand reinforcement through customer communication management software.



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Global Customer Communication Management Market Segmentation

By Deployment

On-Premises

Cloud-Based

By Industry

Telecom & IT

Retail

Manufacturing

Healthcare

BFSI

Others (Energy & Utility, Hospitality)

Regional Analysis

North America

United States

Canada

Europe

UK

Germany

Italy

Spain

France

Rest of Europe

Asia-Pacific

China

India

Japan

Rest of Asia-Pacific

Rest of the World

Company Profiles

Adobe Inc.

Avaya, Inc.

CEDAR CX Technologies, Inc.

Crawford Technologies Inc.

Canon Inc.

Doxee S.p.A.

Dell Inc.

Ecrion Software, Inc.

Intelex Technologies

Kofax Inc.

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