The end of the financial year (EOFY) is looming near, bringing with it the inevitable list of major chores that most retailers are frantically preparing to conquer. And one of the mightiest foes on that list is the dreaded annual stocktake.

The end of the financial year (EOFY) is looming near, bringing with it the inevitable list of major chores that most retailers are frantically preparing to conquer. And one of the mightiest foes on that list is the dreaded annual stocktake.

Running a business has become a complex task these days.

We live in the Ecommerce age today and any business which doesn’t have an online presence is losing out on a lot of clientele.

Just last year, online sales in Australia exceeded $20 billion; a 16.9% increase from 2015 and a rate of growth that is five times that of traditional retail spending.

If you’re already sending delivery updates, follow up emails, and connecting with your customers on social media, it’s time to think about those extra things you can do to make your customer experience that little bit more memorable.