March 03, 2015, South California: Micro Software Team Solutions (MSTS) is offering a wide range of services from marketing hi-tech devices and software to providing remote technical assistance to queries and problems.

This was revealed by the CEO of the company while addressing a gathering of the members of the press at a meet held in the city recently.

He identified the areas of operations. Firstly, the company was involved in business support- this included computer repairs, support packages, website development and remote support.

Then there is anti-virus support. This includes support for Norton, Kaspersky, McAfee and AVG anti-virus packages.

It also provides tech support for Microsoft@window. This covers Microsoft@windows Vista, Microsoft@ windows XP, Microsoft@windows 7 support, and Microsoft@ windows 8 support.

“Internet services provided by us include e-mail support, internet and Wi-Fi support, tablet support, printer support, remote PC support, and website design and hosting,” said a top executive.

Software development services include E commerce solution, web development as well as CRM support.

The main business of the company is marketing of various technical devices. Desktops are available in both PC and Mac versions. Next are Laptops and notebooks on Mac and Windows platforms. Components of computers and mobiles like mice and trackballs, printers, monitors, scanners and web cameras are also featured.

Software available include anti-spam/ antivirus, data backup/ recovery, application servers, Desktop operating systems, educational software, financial software, graphics and design, home and business apps, Photo and video editing, music and sound and network operating systems.

Also featured are mobile phones, PDA’s, Cameras, MP3 players and special offers on tablets, laptops and flash drives. The company has an efficient distribution network with provision for returning items, which you are not satisfied with or are damaged at the time of delivery.

All items can be returned within 15 days of taking delivery. Items bought from the online store can be returned by mail. Items must be returned in the original packaging of manufacturers. So, it is advised that you should safely keep original packaging up to 15 days after purchase.

“ You must send following details while returning an item: Order number of the item, Condition of item at time of arrival, the date and time of arrival of product, detailed explanation of the problem and whether you want a replacement or refund,” said the distribution manager.

“Apart from these hardware and software, we are proud to showcase our state of the art call centre manned by 200 odd technical experts, hichprovide various remote services,” said the CEO.

This pool of technical personnel will attend to all your queries and e-mails during business hours. The service is cost effective as it is more like a wholesale service provider rather than the services of a specialist working on his own.

“Our senior management including directors have over 20 years of combined experience in starting and running such a technology based business. Most executives have degrees in business or IT and tech support personnel have training in networking or MCSD/ MCSC qualification”, said the CEO on a concluding note.

About the Company: www.microsoftwareteam.com is one that markets many hardware and software related to Information Technology. It also has a call centre manned by 200 odd technically qualified personnel that provides remote technical support services.