We believe the service industry is successful, where customer’s experience is the most important key to reach the goal of a company. If you don’t offer the best experience you will have huge chances of losing your clients. Mobility makes everything much more accessible.

Digital transformation has a huge and positive impact on traditional business. It is the best way of enhancing the customer's experience. Involving mobile solution helps business become customer-focused by delivering innovative solutions as booking and reservation, payments, staff service enhancement etc.

Customers have a strong access to information and use various channels to communicate with services. With digitization, the whole process has changed. The user search for the information before traveling, they compare prices, consider the reviews and reserve tickets online.

Digital transformation in the hospitality industry comes with lots of benefits:

By using IoT in hospitality, you are also helping the environment. In fact, you print key cards, flight tickets, and paper, digitally in less consumption, for example by heating a room only 30 min before the guests come back instead of keeping it warm all day.

With the help of data analytics, you will understand your customer’s needs and preferences much better.

By going green with IoT you end up reducing costs, but also all the digital transformation improves communication and therefore reduces costs.


About Mobiloitte: Working from over a decade in Software development industry, Mobiloitte is a Premier, Full Service Mobile and Web Application Development Group with the special focus on Security, Scale and Performance across BOTS, APPS, Digital, and IoT landscape. Mobiloitte is apt at early adoption of new technologies for its clients to always stay ahead of the curve in their go-mobile strategy.