Printer not responding to computer | 1-855-219-8503


Posted June 19, 2019 by markultra2018

The printer not responding error message usually displays on the operation panel of the device. The best solutions to resolve the issues are given on this website.

 
The printer not responding error message usually displays on the operation panel of the device. The best solutions to resolve the issues are given on this website. It generally happens when the printer software is corrupted or damaged, else if there are any problems in the wired or wireless connection.

Steps to troubleshoot the printer not responding to PC error

• Check whether the USB cable is firmly connected to the printer.
• Verify if the computer and the printer are linked to the same local network.
• Check if your printer is not in Offline or Inactive mode.
• Make sure to set your printer as the default one.
• Clear all the printing jobs from the print queue on your computer.
• Check if the printer software is outdated.
• Uninstall the corrupted printer driver from the PC.
• Reinstall the updated software from this website.

Instructions to resolve the printer not responding to computer

The printer not responding error message usually occurs when the users attempt to carry out any of the printer’s operations. It can happen due to bad hardware status and configuration, a fault in the printer software, and more. Check if the printer is configured to the appropriate port.

Press the Windows + R keys on your keyboard and type control in the search field. Select the Devices and Printers option and right-click on the icon of your printer in the Printers section. Choose Printer Properties and select the Change Properties button on the General tab.

Navigate to the Ports menu and check if the name of your printer is ticked. Move to the General tab and select the Print Test Page option to carry out a print test in order to check if the issue has been rectified. Check the connection status of your printer.

Ensure if your printer is properly linked to the computer. Make sure to use a USB cable that is compatible with your printer. Try restarting the printer, wireless access point, and the Windows or Mac computer. The print spooler service manages all the print functions that are present on your Personal Computer.

If the print spooler does not function properly, it can cause errors to the printer. Tap the Windows and R buttons on your keyboard and then type services.msc in the search window. Hit the Enter key and scroll through the menu, and then locate the Print Spooler option. Double-click on Print Spooler and select the Stop button that is available under the Service status tab.

Click the Start option and then select the OK button. The print spooler service begins. Now try doing any of the print operations and verify if the printer not responding error has been resolved. Enable the Network Discovery feature on your system. Click the Start icon on the left corner of your PC screen.

Go to the Control Panel feature and choose the Network and Internet option. Select the Network and Sharing Center option and click the Advanced Sharing Settings option. If the Network discovery option is disabled, select the radio button that is available next to Turn on network discovery and then checks if the error is fixed.

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Issued By Mark Steven
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Tags hp customer service , hp customer service phone number , hp printer customer , hp printer support
Last Updated June 19, 2019