Singapore, February 25, 2018: REVE Chat, a live chat software, is offering its users an opportunity to enhance their businesses immensely. Based in Singapore but with regional offices in Hong Kong, Bangladesh, India, USA, and UK, REVE Chat allows website owners to communicate with their customers much faster while scrolling their website. Businesses can experience improved performance and overall growth.

In response to a question about the product, company spokesperson said, “Consumers need to have a customer agent available to them whenever they are on a website. Just like in a brick-and-mortar setup, customers need to be able to inquire of a product or service and a customer care agent is usually available to help. Taking this approach, live chat comes to make an agent’s presence felt as they guide the customer through all the questions they may have. If the customer feels stuck or undecided about a product, the agent can easily initiate a conversation to help them make a choice or even nudge them in a particular direction.”

This website addition allows one to have an online conversation using voice chat, video chat, directly from Viber, directly from Facebook messenger and also on mobile devices using the Android platform. It allows chat requests to be directed to particular departments so that customers can chat with the right agents. One can also automate live chat assistance by setting personalized triggers. That way, no client gets ignored.

Responding to a question about other benefits from the live chat software, the company spokesperson opined, “Many will see the real-time chat aspect and think that is all but there is more. Users can get instant and exclusive access to visitor analytics. This is information about website visitors including details like geographic location, name, pages they have visited, number of page visits, and so forth. All this data enables the agent to tailor their responses to the customer’s needs. All this improves a customer’s experience with the agent and this kind of service helps clients.”

With this software, businesses can proactively engage their customers or website visitors thus creating an opportunity to turn them into loyal customers. It also provides a platform to increase sales. Customers can receive instant feedback and vice versa. This makes it easier for a business to make adjustments and adequately meet client needs. Overall costs are likely to reduce because agents can communicate with several customers simultaneously with REVE Chat. Live chat online helps make things efficient and improved for business.

About REVE Chat

REVE Chat is a growing live chat application aimed at improving communication and overall business productivity. It offers several advantages to businesses, and it is proving to be a necessity in online business.

Contact Details
Company Name: REVE Chat
Address: WCEGA Tower, 21 Bukit Batok Crescent,
Unit 15- 84, Singapore 658065
Telephone: +65 3157 5040
Website URL: www.revechat.com