Emergency services aren’t the same for everyone. But Shanel Fields and MD Ally are working to change that by giving 911 callers more options. MD Ally is the first platform of its kind, and it’s expanding across the country — for good reason.

MD Ally is a platform designed to make the care accessed through 911 calls faster, more efficient, and more equitable by giving non-emergency callers instant access to virtual medical and behavioral healthcare. By providing more options for 911 callers, Shanel and MD Ally are hoping to improve both emergency and non-emergency services, as more non-emergency options also target ambulance wait times and burnout by lessening the burden on emergency services.

And now, MD Ally is partnering with the largest county in Southwest Florida, Lee county. Says Lee County Public Safety Director: “We want to provide our community with the right care in the right setting, and in some cases that doesn’t have to involve a trip to the emergency room. The ability for our team to connect residents to a physician that will address their concerns in real-time will improve access to care and healthcare outcomes, while ensuring our crews are more available to respond to emergencies in the community.” - https://rosenmaninstitute.org/2022/06/911-whats-your-emergency/